Event Manager | Full-Time | Pan American Center

Las Cruces, NM, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Type:

Salary

Rate:

Range $45,000.00 - $50,000.00

Work Schedule

Standard Hours

Flexible

Weekend Shifts

Benefits

Health Insurance

Dental Insurance

Vision Insurance

401(k) savings plan

401(k) matching

Paid Time Off

Job Description

Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. With a renowned reputation for delivering exceptional experiences, Oak View Group offers a comprehensive, 360-degree solution tailored for a premier collection of owned venues and a prestigious client roster. This includes some of the most influential, heavily-attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions worldwide. The company is recognized for innovative venue strategies, unparalleled operational excellence, and a commitment to creating memorable event experiences that connect communities and enrich lives.

Oak View Group is current... Show More

Job Requirements

Bachelor’s degree or equivalent experience
3-5 years of event management experience
At least 2 years in a supervisory management role
Ability to work flexible hours including nights, weekends, and holidays
AutoCAD proficiency
Knowledge of ADA compliance
Strong communication skills
Ability to manage large teams
Ability to remain calm under pressure
Proficiency in Microsoft Office
Strong problem-solving abilities

Job Qualifications

3-5 years experience managing events and operations in large-scale event settings
Bachelor’s Degree in Sport/Event Management, Hospitality, Training & Education, or Business Administration or equivalent education and experience
At least 2 years experience in management with supervisory and decision-making responsibility
Passion for providing high-quality guest service and prioritizing guest needs
Creative problem-solving skills and ability to remain calm under pressure
Adaptability to work under pressure and meet deadlines
Strong verbal and written communication skills
Ability to work event nights, weekends, and holidays
Proficiency in AutoCAD
Knowledge of ADA code and compliance
Proficient in Microsoft Office Suite including Word, Excel, and PowerPoint
Experience with large-scale stadium or multi-use facility events is highly desirable
Experience serving diverse stakeholders and demographics
Ability to manage multiple tasks and prioritize effectively

Job Duties

Directs two hundred part-time event staff including ushers, ticket takers, back of house security, and parking employees to enhance guest and client experience
Develop and implement a comprehensive guest service program
Meet with client groups to plan and organize assigned meetings and events
Create AutoCAD floor plans for events
Consult with exhibit managers, promoters, and athletic representatives concerning physical set-up needs and prepare work orders and cost-estimates
Keep clients informed about deadline schedules including floor plans, room set-up specifications, and insurance requirements
Prepare cost estimates and monitor final billing
Maintain event-related reports, information, and files
Ensure staff compliance with company policies and procedures
Guide clients by interpreting contract provisions, policies, and procedures
Maintain event operations equipment
Make hospitality arrangements as needed
Create and distribute detailed information sheets before events
Prepare and approve payroll for event staff
Review emergency planning procedures with event staff
Provide leadership and guidance for event personnel
Work flexible schedules including nights, weekends, and holidays
Develop collateral materials such as Accessibility Guide, Event Handbook, and Guest Services Documents
Act as manager on duty as required
Create work schedules for event staff, medical, police, maintenance, and operations teams
Recommend and evaluate required event staffing levels
Investigate and resolve event-related complaints
Assist in building preparation for events
Develop and maintain effective working relationships with clients, partners, and stakeholders
Perform additional duties as assigned

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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