Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $68,000.00 - $75,000.00
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Vision Insurance
401(k) savings plan
401(k) matching
Paid Time Off
vacation days
sick days
Holidays
Job Description
Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. With a comprehensive 360-degree suite of solutions, Oak View Group manages an impressive portfolio of world-class venues and works with a clientele base that includes some of the most influential and highly attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions around the world. The company is dedicated to delivering outstanding experiences in every event it facilitates, making it a top name in live entertainment and venue management globally.
Positioned at the prestigious Miami Beach Convention C... Show More
Positioned at the prestigious Miami Beach Convention C... Show More
Job Requirements
- Bachelor's degree in event management, hospitality, business administration, or related field preferred
- Minimum 3-5 years experience in event, convention services, or hospitality industry
- Experience with convention centers, hotels, or multi-use venues essential
- Strong interpersonal, organizational, and time management skills
- Excellent communication skills including verbal, written, and presentation
- Ability to multitask and thrive in fast-paced, deadline-driven environments
- Customer service expertise with proven conflict resolution
- Financial proficiency including forecasting, billing reconciliation, and budget tracking
- Familiarity with venue management, banquet standards, and culinary terminology
- Collaborative team player with ability to coordinate across departments and partners
- Working knowledge of union labor environments
- Sales minded approach with customer service focus
- Bilingual (English/Spanish) highly desirable
- Proficient in Microsoft Office Suite
- Knowledgeable in Momentus, AutoCAD, and database management
- Experienced with Corrigo or similar work order/maintenance systems
- Familiar with Coupa or compatible procurement platforms
- Certified Meeting Professional (CMP) preferred
- Certified Special Events Professional (CSEP) is a plus
- Project Management Professional (PMP) or similar preferred
- OSHA 10 Certification a plus
- Physical ability to perform essential duties including talking, hearing, standing, walking, reaching, climbing, stooping, kneeling
- Ability to work in office setting with noise level quiet to moderate
- Must be available to work irregular hours, including evenings, weekends, and holidays
Job Qualifications
- Bachelor's degree in event management, hospitality, business administration, or related field preferred
- Minimum 3-5 years experience in event, convention services, or hospitality industry
- Experience with convention centers, hotels, or multi-use venues essential
- Strong interpersonal, organizational, and time management skills
- Excellent verbal, written, and presentation communication skills
- Ability to multitask and work effectively in a fast-paced environment
- Proven customer service expertise with conflict resolution skills
- Financial proficiency with forecasting, billing reconciliation, and budget tracking
- Knowledge of venue management, banquet standards, and room setups
- Collaborative team player with cross-department coordination abilities
- Working knowledge of union labor environments
- Sales minded with ability to identify upsell opportunities
- Bilingual in English and Spanish highly desirable
- Proficient in Microsoft Office Suite
- Knowledgeable in Momentus, AutoCAD, and database tools
- Experienced with Corrigo or similar work order systems
- Familiar with Coupa or procurement platforms
- Certified Meeting Professional (CMP) preferred
- Project Management Professional (PMP) or similar certifications preferred
- OSHA 10 certification a plus
Job Duties
- Serve as the primary point of contact for assigned MBCC events
- Coordinate and conduct pre-planning site visits with clients and stakeholders
- Facilitate pre-conference meetings and post-event debriefs
- Lead clients in complying with event license agreements and venue policies
- Provide exceptional client service and proactively resolve issues
- Support sales teams with site inspections and seamless event turnover
- Identify upsell opportunities to enhance event experiences and revenue
- Collaborate with food and beverage providers to align operational needs
- Maintain visible presence for timely issue resolution throughout events
- Oversee the full client experience lifecycle from planning to wrap-up
- Prepare and distribute event documentation ahead of event dates
- Coordinate all venue services and contract partners
- Ensure safety compliance and stakeholder satisfaction onsite
- Conduct event walkthroughs pre, during, and post-event
- Use Momentus and other software for event planning, communication, and maintenance requests
- Generate and manage financial estimates and billing for events
- Deliver white-glove service to clients, exhibitors, and attendees
- Lead meetings for alignment, readiness, and improvement
- Mentor Event Coordinators through coaching
- Promote sustainability and green event practices
- Collaborate with public safety for emergency preparedness
- Perform other event-related duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
Loading...
We didn't receive the exact location for this job posting,
please contact the employer.
You may be also interested in:
Nearby Cities