Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $68,000.00 - $75,000.00
Work Schedule
Standard Hours
Flexible
Day Shifts
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
401(k) savings plan
401(k) matching
Paid Time Off
vacation days
Job Description
Oak View Group is a globally recognized leader specializing in venue development, management, and premium hospitality services within the live event industry. The company offers comprehensive, 360-degree solutions for a diverse portfolio of world-class venues, including arenas, convention centers, music festivals, performing arts centers, and cultural institutions. Oak View Group prides itself on a client roster featuring some of the most influential and highest-attended venues around the world, reflecting its commitment to excellence and innovation in live event experiences. The company integrates advanced venue management with luxury hospitality to create memorable experiences for clients and guests alike, establishing itself as... Show More
Job Requirements
- Bachelor's degree in event management, hospitality, business administration, or related field preferred
- Minimum of 3-5 years of experience in event or convention services, hospitality, or related industry
- Experience with convention centers, hotels with meeting or ballroom space, or multi-use venues
- Strong interpersonal, organizational, and time management skills
- Excellent verbal and written communication skills
- Ability to multitask in a deadline-driven environment
- Proven customer service and conflict resolution skills
- Proficient in Microsoft Office Suite
- Knowledge of Momentus (Ungerboeck), AutoCAD, and database management tools
- Experience with Corrigo or similar systems
- Familiarity with Coupa or compatible procurement platforms
- Sales minded with ability to identify upsell opportunities
- Working knowledge of union labor environments
- Bilingual English/Spanish highly desirable
- Certified Meeting Professional (CMP) preferred
- Project management certification preferred
- OSHA 10 certification a plus
Job Qualifications
- Bachelor's degree in Event Management, Hospitality, Business Administration, or related field preferred
- Minimum of 3-5 years of experience in event or convention services, hospitality, or related industry
- Experience with convention centers, hotels with meeting or ballroom space, or multi-use venues
- Strong interpersonal, organizational, and time management skills
- Excellent verbal, written, and presentation communication skills
- Ability to multitask and work in a fast-paced, deadline-driven environment
- Proven customer service expertise with conflict resolution abilities
- Financial proficiency in forecasting, billing reconciliation, and budget tracking
- Familiarity with event services, banquet standards, venue management, culinary terminology, and room setup configurations
- Collaborative team player with ability to coordinate across departments and contract partners
- Working knowledge of union labor environments
- Sales minded approach with customer service mindset and ability to identify upsell opportunities
- Bilingual (English/Spanish) highly desirable
- Proficient in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint, SharePoint)
- Knowledge of Momentus (Ungerboeck), AutoCAD, and database management tools
- Experience with Corrigo or similar maintenance management systems
- Familiarity with Coupa or compatible procurement platforms
- Certified Meeting Professional (CMP) preferred
- Certified Special Events Professional (CSEP) a plus
- Project Management Professional (PMP) or similar certifications preferred
- OSHA 10 Certification a plus
- Other relevant certifications in sustainability, revenue management, digital event strategy, or venue and exhibition management highly valued
Job Duties
- Serve as the primary point of contact for assigned MBCC and MBCC Campus events
- Coordinate and conduct pre-planning site visits with clients and key stakeholders
- Facilitate pre-conference meetings and post-event debriefs to communicate event objectives, logistics, and feedback
- Lead clients in interpreting and complying with Event License Agreements, venue policies, Event Planning Guide, and event best practices
- Provide exceptional service to current and future clients by understanding needs, anticipating challenges, and proactively resolving issues
- Support MBCC and GMCVB sales teams with site inspections and ensure a seamless transition from sales to event manager
- Proactively identify upsell opportunities to elevate the event experience and generate additional revenue
- Prepare and distribute event documentation including resumes, work orders, and diagrams prior to event dates
- Oversee coordination of all venue services and approved contract partners
- Maintain a strong onsite presence to ensure smooth communications and event execution
- Conduct pre, during, and post-event walkthroughs to ensure venue readiness and compliance
- Leverage technology platforms like Momentus, Corrigo, and Microsoft Office for event planning and communication
- Manage financial oversight including event work orders, billing, and revenue forecasting
- Deliver white-glove service to clients, exhibitors, and attendees through all event stages
- Collaborate with Public Safety and first responders to ensure emergency preparedness and risk mitigation
- Lead internal and external meetings to ensure operational readiness and continuous improvement
- Support the development and mentorship of the Event Coordinator
- Perform other event-related responsibilities as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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