Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $68,000.00 - $75,000.00
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Vision Insurance
401(k) savings plan
401(k) matching
Paid Time Off
vacation days
sick days
Holidays
Job Description
Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. This dynamic company provides a comprehensive 360-degree solution set that includes ownership and operation of some of the world’s most iconic and well-attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions. Oak View Group’s commitment to innovation and excellence drives the success of its events and venues, creating unforgettable experiences for millions of guests worldwide. The company’s influence spans across numerous live event spaces where hospitality, event management, and operational excellence are paramount.
One of Oak... Show More
One of Oak... Show More
Job Requirements
- Bachelor’s degree preferred
- 3-5 years experience in event or convention services or hospitality industry
- experience with convention centers or multi-use venues
- strong communication and organizational skills
- ability to multitask in fast-paced environments
- customer service and conflict resolution skills
- financial proficiency
- knowledge of venue management and banquet standards
- team collaboration skills
- working knowledge of union labor
- sales minded approach
- bilingual English/Spanish preferred
- proficiency in Microsoft Office Suite
- knowledge of event planning and maintenance software
- certifications such as CMP, CSEP, PMP preferred
- OSHA 10 certification a plus
- ability to work irregular hours including evenings, weekends, and holidays
- polished and professional appearance
- ability to meet physical demands of the job
Job Qualifications
- Bachelor’s degree in event management, hospitality, business administration, or related field preferred
- minimum of 3-5 years of experience in event or convention services, hospitality, or related industry
- experience with convention centers, hotels with meeting or ballroom space, or multi-use venues
- strong understanding of hospitality-driven event operations and service standards
- excellent interpersonal, organizational, and time management skills
- strong communication skills including verbal, written, and presentation delivery
- ability to multitask and thrive in fast-paced, deadline-driven environments
- customer service expertise with conflict resolution abilities
- financial proficiency in forecasting, billing reconciliation, and budget tracking
- familiarity with event services, banquet standards, venue management, and culinary terminology
- collaborative team player with ability to coordinate across departments and contract partners
- working knowledge of union labor environments
- sales minded approach with customer service mindset
- bilingual English/Spanish highly desirable
- proficient with Microsoft Office Suite and event management software like Momentus and Corrigo
- knowledge of procurement platforms such as Coupa
- Certified Meeting Professional (CMP) preferred
- Certified Special Events Professional (CSEP) and Project Management Professional (PMP) certifications a plus
- OSHA 10 Certification a plus
- other relevant certifications in sustainability, revenue management, or digital event strategy highly valued
Job Duties
- Serve as the primary point of contact for assigned MBCC and MBCC Campus events
- coordinate and conduct pre-planning site visits with clients and key stakeholders
- facilitate pre-conference meetings and post-event debriefs to communicate event objectives, logistics, and feedback
- lead clients in interpreting and complying with event license agreements, venue policies, event planning guide, and event best practices
- provide exceptional service by understanding client needs, anticipating challenges, and proactively resolving issues
- support sales teams with site inspections and ensure seamless transition from sales to event management
- identify upsell opportunities to elevate the event experience and generate additional revenue
- collaborate with exclusive food and beverage provider and review banquet event order summaries
- maintain a strong onsite presence throughout events to ensure high-touch service and timely issue resolution
- oversee client experience from sales turnover through post-event wrap-up
- apply hospitality-driven planning principles and service standards
- prepare and distribute event documentation at least 14 days prior to contracted dates
- oversee coordination of all venue services and approved event contract partners
- conduct pre, during, and post-event walkthroughs to ensure the venue meets safety and quality standards
- leverage event planning and communication platforms like Momentus and Corrigo
- prepare and distribute daily event reports to stakeholders
- utilize Microsoft Office Suite, Adobe Acrobat, and AutoCAD for planning and reporting
- manage event work orders and financial estimates using Momentus/NetSuite
- ensure billing and revenue tracking accuracy
- deliver white-glove service from pre-event planning through post-event wrap-up
- collaborate on emergency preparedness and risk mitigation protocols
- champion sustainability and green event practices
- lead internal and external meetings for operational alignment and continuous improvement
- support development and mentorship of the Event Coordinator
- perform additional event-related responsibilities as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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