Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $68,000.00 - $75,000.00
Work Schedule
Standard Hours
Flexible
On-call
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
401(k) savings plan
401(k) matching
Paid Time Off
vacation days
Job Description
Oak View Group (OVG) stands as the global leader in the development, management, and premium hospitality services for the live event industry. Renowned for offering an unmatched, 360-degree solution set, OVG manages a diverse collection of world-class venues and boasts a client roster featuring the most influential and highly attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions worldwide. Their innovative approach to venue management and premium services ensures every event they handle delivers excellence and memorable experiences. Oak View Group’s profound industry experience and commitment to innovation have positioned them at the forefront of live event... Show More
Job Requirements
- Bachelor's degree preferred
- 3-5 years of relevant experience required
- Experience in convention centers or similar venues essential
- Strong communication skills
- Ability to multitask in fast-paced environments
- Financial and budget management skills
- Knowledge of event management software
- Ability to work long and irregular hours including weekends and holidays
- Physical ability to stand, walk, balance, stoop, kneel, crouch
- Professional appearance and grooming
- Ability to provide high-level customer service
- Compliance with safety and venue policies
Job Qualifications
- Bachelor's degree in event management, hospitality, business administration, or related field preferred
- Minimum of 3-5 years of experience in event or convention services, hospitality, or related industry
- Experience working in convention centers, hotels with meeting or ballroom spaces, or multi-use venues
- Strong interpersonal, organizational, and time management skills
- Excellent verbal, written, and presentation communication skills
- Ability to multitask and work in a fast-paced, deadline-driven environment
- Customer service expertise with conflict resolution abilities
- Financial proficiency in forecasting, billing reconciliation, and budget tracking
- Familiarity with event services, banquet standards, venue management, and culinary terminology
- Collaborative team player capable of coordinating across departments and partners
- Knowledge of union labor environments
- Sales minded with ability to identify upsell opportunities
- Bilingual (English/Spanish) highly desirable
- Proficient in Microsoft Office Suite
- Knowledgeable in Momentus (Ungerboeck), AutoCAD, and database management tools
- Experienced with Corrigo or similar maintenance management systems
- Familiar with procurement platforms such as Coupa or similar
- Certified Meeting Professional (CMP) is preferred
- Certified Special Events Professional (CSEP) is a plus
- Project Management Professional (PMP) or similar certifications preferred
- OSHA 10 Certification is a plus
- Continuing education in sustainability, revenue management, digital event strategy, or venue management is valued
Job Duties
- Serve as the primary point of contact for assigned events
- Coordinate and conduct pre-planning site visits with clients and key stakeholders
- Facilitate pre-conference meetings and post-event debriefs
- Lead clients in interpreting and complying with event license agreements and venue policies
- Provide exceptional service by understanding client needs and resolving issues
- Support sales teams with site inspections and seamless handoffs
- Identify upsell opportunities to enhance event experiences and revenue
- Collaborate with exclusive food and beverage providers to align logistics
- Maintain a visible presence throughout all event phases
- Oversee the full client experience lifecycle
- Apply hospitality-driven planning principles and service standards
- Prepare and distribute event documentation in advance
- Oversee coordination of venue services and contract partners
- Maintain strong onsite presence for execution and compliance
- Conduct pre, during, and post-event walkthroughs to ensure readiness
- Identify and resolve operational challenges collaboratively
- Utilize Momentus, Corrigo, and other technologies for planning and reporting
- Manage financial processes including event work orders and billing
- Ensure transparency and accuracy in client charges
- Support revenue forecasting and procurement compliance
- Deliver white-glove service to clients, exhibitors, and attendees
- Collaborate on emergency preparedness and risk mitigation
- Champion sustainability initiatives and green event practices
- Lead internal and external meetings for alignment and improvement
- Mentor the Event Coordinator through coaching and knowledge sharing
- Participate in food and beverage provider meetings
- Perform other event-related responsibilities as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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