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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $45,000.00 - $50,000.00
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
401(k) savings plan
401(k) matching
Paid Time Off
vacation days
Job Description
The hiring establishment for this position is a prominent event management organization specializing in coordinating and overseeing events within large venues such as stadiums, convention centers, and public assembly facilities. This company provides comprehensive event solutions, ensuring seamless execution from the initial planning stages through to the post-event processes. Known for its dedication to customer service and operational excellence, the organization is committed to delivering exceptional event experiences for clients, lessees, and attendees alike. As a full-time employer, it offers a competitive annual salary range of $45,000 to $50,000, along with a robust benefits package including health, dental and vision... Show More
Job Requirements
- bachelor's degree in facility management, hospitality, business, or a related field
- 3-5 years of experience in event management in stadium, convention center, or public assembly facility
- strong verbal and written communication skills in English
- proficiency in Microsoft Office
- valid drivers' license or ability to obtain one
- ability to lift a minimum of 30 lbs
- ability to work flexible hours including nights, weekends, and holidays
- strong leadership and interpersonal skills
- knowledge of fire and public safety regulations
Job Qualifications
- 3-5 years of increasingly responsible experience in event management in a stadium, convention center or public assembly facility setting
- bachelor's degree from an accredited college/university with major coursework in facility management, hospitality management, business, or related field
- ability to communicate clearly and concisely in the English language, both orally and in writing
- strong computer skills in Microsoft Office applications, word processing, and Internet
- possession of, or ability to obtain, a valid drivers' license
- knowledge of operational characteristics of events
- ability to identify the needs of users of the facility
- knowledge of crowd management and control techniques
- knowledge of customer service practices
- knowledge of principles of supervision, scheduling, and training employees
- knowledge of fire and public safety regulations
- familiarity with terminology used in entertainment/convention/public assembly settings
Job Duties
- Advance, plan, service, and supervise all events
- recruit, train, schedule, and supervise event and security staff
- create work schedules for event and security staff, delegate assignments, and review performance/results
- provide leadership and guidance for event personnel
- recommend and evaluate required event staffing levels
- create and distribute detailed data sheets prior to every event
- prepare and approve bi-weekly payroll for all event staff and security staff
- analyze challenges, identify alternative solutions, and project consequences of proposed actions and implement recommendations in support of organizational objectives
- establish and maintain effective working relationships with lessees/clients, co-workers, part-time staff, contractors, patrons/public and municipal officials
- work a flexible schedule, including long nights, early mornings, weekends and holidays as needed
- complete all duties with a customer service focus through teamwork and dedication to OVG's principles
- assist with the completion of pre-show event financial estimates and post-show event settlements
- assist in the preparation of building to meet the requirements of upcoming events/shows
- advise lessees on services available from independent contractors for events
- function as a liaison between users of the facility and the facility staff
- coordinate communication between building staff and show staff from load in through load out
- investigate and resolve event-related complaints in a professional manner ensuring customer satisfaction
- maintain equipment (radios, metal detection wands, etc.) for all event and security staff
- make hospitality arrangements as needed
- communicate with municipal officials, including police, fire and medical services, event staff and public to ensure security of patrons and events run smoothly
- review emergency planning procedures with all event staff for each event
- serve as Manager on Duty as scheduled
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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