Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $50,000.00 - $55,000.00
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Vision Insurance
401(k) savings plan
401(k) matching
Paid Time Off
Flexible Schedule
Job Description
Oak View Group is the global leader in venue development, management, and premium hospitality services tailored for the live event industry. The company offers an unmatched 360-degree solution set, managing a portfolio of world-class venues while serving a client roster that includes some of the most influential and highest-attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions worldwide. By combining expertise in venue operations, event management, and hospitality, Oak View Group strives to deliver seamless experiences for every event they undertake. This comprehensive approach emphasizes innovation, inclusivity, and excellence, positioning Oak View Group as a trailblazer in... Show More
Job Requirements
- Bachelor's degree from an accredited college or university
- One to three years of increasing responsibility in event management
- Strong oral and written communication skills
- Strong computer literacy with Microsoft Office
- Valid driver's license or ability to obtain one
- Knowledge of event operations and customer service
- Knowledge of crowd management
- Ability to supervise and train staff
- Familiarity with facility contracts and safety regulations
- Experience with budget management
- Willingness to work flexible hours including nights, weekends, and holidays
Job Qualifications
- One to three years of increasingly responsible experience in event management in a stadium, arena, convention center or public assembly facility setting
- Bachelor's degree from an accredited college or university with major coursework in facility management, hospitality management, business or related field
- Strong oral and written communication skills
- Strong computer skills in Microsoft Office applications, word processing and Internet
- Possession of or ability to obtain a valid driver's license
- Knowledge of operational characteristics of events
- Ability to identify needs of facility users
- Knowledge of crowd management and control techniques
- Knowledge of customer service practices
- Knowledge of principles of supervision, scheduling and training employees
- Familiarity with facility use contracts
- Knowledge of fire and public safety regulations
- Knowledge of A/V equipment and electronic systems in public assembly facilities
- Experience with budget preparation and control
- Familiarity with terminology used in entertainment, convention, and public assembly settings
- Experience with AutoCAD preferred but not required
Job Duties
- Advance, plan, service, and supervise all events
- Plan, direct and evaluate the work of subordinates
- Provide leadership and guidance for event personnel
- Analyze challenges, identify alternative solutions, and project consequences of proposed actions and implement recommendations
- Communicate clearly and concisely in English both orally and in writing
- Establish and maintain effective working relationships with lessees, clients, co-workers, part-time staff, contractors, patrons and public officials
- Work a flexible schedule including long nights, early mornings, weekends and holidays
- Complete all duties with a customer service focus through teamwork and dedication to Oak View Group's principles
- Assist in the preparation of building to meet event requirements
- Assist with pre-show financial estimates and post-show event settlements
- Recruit, train, and supervise event and security staff
- Create work schedules, delegate assignments, and review performance
- Serve as liaison between users and facility staff
- Recommend and evaluate event staffing levels
- Coordinate communication during load in and load out
- Investigate and resolve event-related complaints
- Maintain equipment for event and security staff
- Make hospitality arrangements
- Communicate with municipal officials to ensure security
- Review emergency planning procedures
- Create and distribute data sheets prior to every event
- Prepare and approve bi-weekly payroll
- Coordinate service needs with food and beverage providers
- Serve as Manager on Duty as scheduled
- Perform other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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