Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $50,000.00 - $55,000.00
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
401(k) savings plan
401(k) matching
Paid Time Off
Job Description
Oak View Group (OVG) is a premier global leader in venue development, management, and premium hospitality services tailored for the live event industry. As a powerhouse within this dynamic sector, OVG offers a comprehensive, 360-degree solution set encompassing a portfolio of world-class owned venues. Their client list includes some of the most prestigious, highly attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions across the globe. With a steadfast commitment to excellence and innovation, Oak View Group continually strives to enhance the live event experience for audiences, clients, and partners alike by focusing on top-tier management standards... Show More
Job Requirements
- Bachelor’s degree from an accredited college or university
- one to three years of experience in event management in stadium, arena, convention center or public assembly facility
- strong communication skills
- strong computer skills
- valid driver’s license or ability to obtain one
- ability to work flexible hours including nights, weekends, and holidays
- knowledge of crowd management and customer service
- ability to supervise and train staff
- knowledge of public safety regulations
- ability to analyze and resolve event issues
- experience with budget handling
Job Qualifications
- One to three years of increasingly responsible experience in event management in stadium, arena, convention center or public assembly facility
- bachelor’s degree from an accredited college or university with major coursework in facility management, hospitality management, business, or related field
- strong oral and written communication skills
- strong computer skills in Microsoft Office, word processing, and internet
- possession of or ability to obtain a valid driver’s license
- knowledge of operational characteristics of events
- ability to identify facility user needs
- knowledge of crowd management and control techniques
- knowledge of customer service practices
- knowledge of principles of supervision, scheduling, and training employees
- familiarity with facility use contracts
- knowledge of fire and public safety regulations
- knowledge of A/V equipment and electronic systems
- experience with budget preparation and control
- familiarity with entertainment, convention, and public assembly terminology
- experience with AutoCAD preferred but not required
Job Duties
- Advance, plan, service, and supervise all events
- plan, direct and evaluate the work of subordinates
- provide leadership and guidance for event personnel
- analyze challenges, identify alternative solutions, and implement recommendations
- communicate clearly and concisely in English
- establish and maintain effective working relationships with lessees, clients, co-workers, staff, contractors, and officials
- work a flexible schedule including nights, weekends, and holidays
- complete all duties with a customer service focus
- assist in preparing building for upcoming events
- assist with pre-show financial estimates and post-show settlements
- advise lessees on contractor services
- recruit, train, and supervise event and security staff
- create work schedules and delegate assignments
- liaise between facility users and staff
- recommend and evaluate event staffing levels
- coordinate communication during load in and load out
- investigate and resolve event-related complaints
- maintain event staff equipment
- make hospitality arrangements
- communicate with municipal officials to ensure event security
- review emergency planning procedures
- create and distribute detailed event data sheets
- prepare and approve bi-weekly payroll
- coordinate food and beverage service needs
- serve as Manager on Duty as scheduled
- perform other assigned duties
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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