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Event Manager in Tacoma

Event Manager | Full-Time | Federal Way Performing Arts and Event Center

Oak View Group

Event Manager | Full-Time | Federal Way Performing Arts and Event Center

Tacoma, WA, USA|Onsite

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Range $80,169.00 - $85,000.00
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Work Schedule

Standard Hours
Flexible
Weekend Shifts
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
401(k) savings plan
401(k) matching
Paid Time Off

Job Description

The hiring establishment is a prominent public assembly facility, specializing in hosting a wide range of events that include concerts, sports, conventions, and other large-scale gatherings. As a key player in the event management industry, the organization is dedicated to providing an exceptional experience for lessees, guests, and the public through meticulous planning, professional service, and operational excellence. Situated within a bustling community setting, this facility serves as a vital hub for entertainment and public engagement, earning a reputation for its high standards of customer service, safety, and operational efficiency.

The company offers full-time employment opportunities with a competitive ... Show More

Job Requirements

  • Bachelor’s degree from an accredited college or university with major coursework in facility management, hospitality management, business, or related field
  • three to five years of increasingly responsible experience in event management in a stadium, arena, convention center or public assembly facility setting
  • strong oral and written communication skills
  • strong computer skills in Microsoft Office applications, word processing, and internet
  • possession of, or ability to obtain, a valid driver’s license
  • ability to work a flexible schedule including nights, early mornings, weekends and holidays
  • demonstrated knowledge of operational characteristics of events
  • knowledge of crowd management and control techniques
  • knowledge of customer service practices
  • knowledge of principles of supervision, scheduling, and training employees
  • knowledge of fire and public safety regulations

Job Qualifications

  • Three to five years of increasingly responsible experience in event management in a stadium, arena, convention center or public assembly facility setting
  • bachelor’s degree from an accredited college or university with major coursework in facility management, hospitality management, business, or related field
  • strong oral and written communication skills
  • strong computer skills in Microsoft Office applications, word processing, and internet
  • possession of, or ability to obtain, a valid driver’s license
  • knowledge of operational characteristics of events
  • ability to identify the needs of users of the facility
  • knowledge of crowd management and control techniques
  • knowledge of customer service practices
  • knowledge of principles of supervision, scheduling, and training employees
  • demonstrated familiarity with facility use contracts
  • knowledge of fire and public safety regulations
  • knowledge of audiovisual equipment and electronic systems in public assembly facilities
  • experience with budget preparation and control
  • familiarity with terminology used in entertainment, convention, and public assembly settings
  • experience with various diagramming programs is preferred but not required

Job Duties

  • Oversee event management activities for all facility events
  • advance, plan, service, and supervise all events
  • create and distribute detailed data sheets prior to every event
  • prepare and approve bi-weekly payroll for all event staff and security staff
  • coordinate service needs with food and beverage provider and make hospitality arrangements as needed
  • function as a liaison between users of the facility and the facility staff
  • recommend and evaluate required event staffing levels
  • coordinate communication between building staff and show staff during load in and load out
  • review emergency planning procedures with all event staff for each event
  • plan, direct and evaluate the work of subordinates
  • provide leadership and guidance for event personnel
  • maintain equipment such as radios and metal detection wands for all event and security staff
  • assist in the preparation of building to meet the requirements of upcoming events and shows
  • assist with the completion of pre-show event financial estimates
  • assist with the completion of post-show event settlements and invoices
  • advise lessees on services available from independent contractors for events
  • recruit, train, and supervise event and security staff
  • create work schedules for event and security staff, delegate assignments, and review performance and results
  • communicate with municipal officials, including police, fire and medical services, event staff and public to ensure security of patrons and events run smoothly
  • communicate clearly and concisely in the English language, both orally and in writing
  • establish and maintain effective working relationships with lessees, clients, co-workers, part-time staff, contractors, patrons, public and municipal officials
  • work a flexible schedule, including long nights, early mornings, weekends and holidays as needed
  • complete all duties with a customer service focus through teamwork and dedication to the organization’s fundamental values
  • serve as Manager on Duty as scheduled
  • perform other duties and responsibilities as assigned

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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