SVM Services

Event Manager - Norfolk, VA

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Range $47,000.00 - $78,300.00
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Work Schedule

Flexible
Weekend Shifts
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Benefits

competitive salary
Healthcare benefits
Paid Time Off
Holiday pay
Professional development opportunities

Job Description

ServiceMaster Services, proudly serving the Virginia area since 1974, is a leading provider of daily janitorial and specialized cleaning services. Renowned for its dedication to quality, safety, and customer satisfaction, ServiceMaster has built a strong reputation supported by its long-term employees and competitive benefits. This company values its workforce highly, fostering a positive work environment that encourages professional growth and development. Operating primarily as a janitorial and cleaning services business, ServiceMaster Services serves a diverse client base across various venues and event spaces in Virginia, including Norfolk and Virginia Beach. Their legacy of excellence and commitment to service quality has... Show More

Job Requirements

  • 2-5 plus years of relevant experience
  • Ability to manage large teams
  • Strong communication skills
  • Experience with cleaning standards and equipment
  • Flexibility to work variable hours, including evenings and weekends
  • Residency on the Virginia Beach side of HRBT

Job Qualifications

  • 2-5 plus years of experience in operations, venue management, janitorial services, or related leadership roles
  • Demonstrated ability to manage diverse teams in fast-paced, time-sensitive environments
  • Strong communication, problem-solving, and decision-making skills
  • Ability to work irregular hours, including evenings, weekends, and holidays based on event schedules
  • Bilingual (English/Spanish) a plus but not required
  • Must live on the Virginia Beach side of HRBT

Job Duties

  • Collaborate with venue management on event calendars, scopes, priorities, and turnaround requirements
  • Build staffing plans and shift schedules based on projected cleaning needs, square footage, attendee count, and service standards
  • Coordinate post-event recaps with venue stakeholders
  • Supervise on-site cleaning teams during post-event operations
  • Provide clear direction and delegation to ensure timely completion of tasks
  • Monitor work quality, safety compliance, and overall service performance
  • Conduct team briefings to review expectations, equipment, and safety procedures
  • Interview and train employees on proper cleaning standards, equipment use, and venue-specific protocols
  • Ensure proper staging and deployment of cleaning equipment
  • Manage inventory, chemicals, PPE, and consumables required for event turnaround
  • Provide recap summaries and improvement recommendations
  • Address client feedback promptly and professionally

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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