Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Range $27.00 - $29.00
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Benefits
Medical insurance
Vision Insurance
Dental Insurance
Life insurance
Disability insurance
Mental Health Resources
Paid Time Off
Travel discount program
401(k) plan with Company Match
Career growth and development
Team Member Resource Groups
Recognition and rewards programs
DailyPay access
debt-free education
Inclusive family-building benefits
Expanded bereavement leave
Adoption assistance
Employee Stock Purchase Program
Complimentary Meals
complimentary parking
Job Description
Hilton New Orleans Riverside, a premier hotel located in the heart of New Orleans, is renowned for its exceptional hospitality and prime location nestled between the iconic French Quarter and the vibrant Mardi Gras World. Just steps away from the bustling cruise port, the Riverside property boasts over 1,600 guest rooms and suites along with 130,000 square feet of event space inspired by classic French design. This impressive venue is equipped to host a wide range of events from intimate gatherings to large-scale conferences with customizable packages to meet every group's unique needs. As part of the Hilton portfolio, the... Show More
Job Requirements
- Minimum of 1 year of event management experience
- Flexibility to work weekends, evenings, or days based on group needs
- Proficiency with Microsoft Office (Word, Excel, Outlook)
- Experience with hotel property management systems such as Delphi.fdc
Job Qualifications
- Minimum of 1 year of event management experience
- Proficiency with Microsoft Office (Word, Excel, Outlook)
- Experience with hotel property management systems such as Delphi.fdc
- Strong communication and interpersonal skills
- Ability to manage multiple projects simultaneously
- Excellent problem-solving and decision-making skills
- Flexibility to work weekends, evenings or varied hours based on group needs
Job Duties
- Organize, plan and prioritize duties by developing plans and goals
- Timely communication to internal and external clients via telephone, email, written documents or in person
- Create and maintain relationships with clients to set and meet client expectations and deliver on those expectations
- Demonstrate knowledge of job systems, products, systems, and processes
- Resolve conflicts and negotiate with others while handling complaints, settling disputes, and resolving grievances and conflicts
- Sell and influence both internal and external clients
- Make decisions and solve problems by analyzing and evaluating the issues and determine the best solution
- Ensure high-quality service by communicating and assisting others to understand the guest needs, providing direction and guidance, feedback and individual coaching when needed
- Participate in customer site inspections and assist with the sales process as necessary
- Perform other duties as necessary based on business needs
- Maintain regular attendance
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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