Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Range $27.00 - $29.00
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Job Description
The Hilton New Orleans Riverside is a renowned hotel located in the vibrant heart of New Orleans, nestled between the iconic French Quarter and the colorful Mardi Gras World. Positioned just steps from the cruise port, this Riverside property offers an unparalleled setting that combines classic French design architecture with modern amenities to create an unforgettable experience for all guests. With over 1,600 guest rooms and suites, Hilton New Orleans Riverside caters to a diverse clientele, including business travelers, tourists, and event organizers. The property boasts an impressive 130,000 square feet of customizable event space, which hosts conventions, weddings, corporate... Show More
Job Requirements
- Minimum of 1 year of event management experience
- Flexibility to work weekends, evenings, or days based on group needs
- Proficiency with Microsoft Office (Word, Excel, Outlook)
- Experience with hotel property management systems such as Delphi
Job Qualifications
- Minimum of 1 year of event management experience
- Proficiency with Microsoft Office (Word, Excel, Outlook)
- Experience with hotel property management systems such as Delphi
- Ability to communicate effectively with clients and team members
- Strong organizational and problem-solving skills
- Flexibility to work weekends, evenings, or varied shifts based on group needs
Job Duties
- Organize, plan and prioritize duties by developing plans and goals
- Timely communication to internal and external clients via telephone, email, written documents or in person
- Create and maintain relationships with clients to set and meet client expectations and deliver on those expectations
- Demonstrate knowledge of job systems, products, systems, and processes
- Resolve conflicts and negotiate with others while handling complaints, settling disputes, and resolving grievances and conflicts
- Sell and influence both internal and external clients
- Make decisions and solve problems by analyzing and evaluating the issues and determine the best solution
- Ensure high-quality service by communicating and assisting others to understand the guest needs, providing direction and guidance, feedback and individual coaching when needed
- Participate in customer site inspections and assist with the sales process as necessary
- Perform other duties as necessary based on business needs
- Maintain regular attendance
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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