Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Range $27.00 - $29.00
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Benefits
Medical insurance
Vision Insurance
Dental Insurance
Life insurance
Disability insurance
Mental Health Resources
Paid Time Off
Travel discount program
401(k) plan with Company Match
Career growth and development
Team Member Resource Groups
Recognition and rewards programs
DailyPay access
debt-free education
Inclusive family-building benefits
Expanded bereavement leave
Adoption Assistance Program
Employee Stock Purchase Program
Complimentary Meals
complimentary parking
Job Description
Hilton New Orleans Riverside is a premier hotel located in the heart of New Orleans, Louisiana. Situated strategically between the iconic French Quarter and the lively Mardi Gras World, it offers an impressive setting that blends classic French design aesthetics with modern amenities. The hotel boasts over 1,600 guest rooms and suites, as well as more than 130,000 square feet of versatile event space, making it an ideal venue for gatherings of all sizes—from intimate meetings to grand celebrations. Its proximity to the cruise port further amplifies its appeal for both business and leisure travelers. Hilton New Orleans Riverside is... Show More
Job Requirements
- Minimum of 1 year of event management experience
- Flexibility to work weekends, evenings, or days based on group needs
- Proficiency with Microsoft Office (Word, Excel, Outlook)
- Experience with hotel property management systems such as Delphi.fdc
Job Qualifications
- Minimum of 1 year of event management experience
- Proficiency with Microsoft Office (Word, Excel, Outlook)
- Experience with hotel property management systems such as Delphi.fdc
- Strong communication and interpersonal skills
- Ability to organize and prioritize tasks effectively
- Problem-solving and conflict resolution skills
- Flexibility to work weekends, evenings, or varied shifts based on group needs
Job Duties
- Organize, plan and prioritize duties by developing plans and goals
- Timely communication to internal and external clients via telephone, email, written documents or in person
- Create and maintain relationships with clients to set and meet client expectations and deliver on those expectations
- Demonstrate knowledge of job systems, products, systems, and processes
- Resolve conflicts and negotiate with others while handling complaints, settling disputes, and resolving grievances and conflicts
- Selling and influencing both internal and external clients
- Make decisions and solve problems by analyzing and evaluating the issues and determine the best solution
- Ensure high-quality service by communicating and assisting others to understand the guest needs, providing direction and guidance, feedback and individual coaching when needed
- Participate in customer site inspections and assist with the sales process as necessary
- Other duties as necessary based on business needs
- Regular attendance
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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