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Concord Hospitality

Event Manager (Four Diamond Premium Distinctive Renaissance Hotel)

Job Overview

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Employment Type

Hourly
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Compensation

Type:
Hourly
Rate:
Exact $25.00
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Work Schedule

Flexible
Weekend Shifts
Night Shifts
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Benefits

competitive pay
Paid Time Off
Paid holidays
Same day pay option
Hotel and travel discounts
Health Insurance
Vision Insurance
Dental Insurance
Flexible spending account
Group Life Insurance
short-term disability insurance
voluntary supplemental life insurance
long-term disability insurance
401(k) with company contribution
Concert ticket discounts
Theme park passes discounts
Rental car discounts
Verizon wireless discount
Free parking
Public transportation access
Food and beverage discounts
Dry cleaning discounts
Safety shoe discount
Professional development opportunities

Job Description

Renaissance Hotels is a vibrant and innovative hospitality brand that encourages exploration and discovery through unique experiences that connect guests with the spirit and style of each local destination. Part of Marriott's distinguished portfolio, Renaissance Hotels are known for their architectural charm, cultural authenticity, and spirited environments. Renaissance Milwaukee West, a Marriott Premium Distinctive AAA Four Diamond Hotel, stands out as a premier venue offering unparalleled service and comfort in the Milwaukee area. Managed by Concord Hospitality Enterprises, a respected franchisee renowned for fostering a culture of excellence, the hotel exemplifies commitment to quality, integrity, and community. Concord Hospitality prides... Show More

Job Requirements

  • High school diploma or equivalent
  • Previous event management experience in a hotel setting preferred
  • Availability to work flexible hours including nights and weekends
  • Ability to use computer systems and sales software
  • Strong attention to detail
  • Excellent communication skills
  • Ability to work collaboratively in a team environment
  • Commitment to delivering exceptional customer service

Job Qualifications

  • Experience as an event manager or comparable role in a full-service hotel
  • Prior experience working with Marriott preferred
  • Strong customer service skills
  • Excellent communication and interpersonal skills
  • Ability to multitask and manage multiple events effectively
  • Proficiency in digital sales and revenue management systems
  • Strong organizational and time management skills
  • Flexibility to work nights and weekends

Job Duties

  • Provide the highest levels of customer service to internal partners and external clients at all times
  • Effectively and efficiently monitor and manage all aspects of the pre-event, event, and post-event details
  • Track, detail, and communicate particulars of each assigned event and group, including room blocks, meeting space, special concessions, group history, cut-off and other key dates, contract clauses, group resumes, event orders, and billing details
  • Deliver a successful experience for the planner and attendees with the goal of garnering both repeat and referral business
  • Collaborate with entire hotel operations in a unified way, fostering teamwork and embodying a flexible, creative, and entrepreneurial spirit
  • Respond promptly and professionally to internal partners and external clients, delivering clear and concise communication representative of Concord and hotel brand
  • Demonstrate excellent time management, self-motivation, and proactive planning with a keen focus on detail

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location