Event Manager - Embassy Suites by Hilton Seattle Downtown Pioneer Square
Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Range $30.00 - $32.00
Work Schedule
Standard Hours
Benefits
Medical insurance
Vision Insurance
Dental Insurance
Life insurance
Disability insurance
Mental Health Resources
Paid Time Off
Parental leave
Travel discount program
Matching 401(k)
Education Assistance
Career Development
Team Member Resource Groups
recognition programs
DailyPay
Employee Stock Purchase Program
Complimentary Meals
On-site fitness facility
Short-term incentive plan
Public transportation reimbursement
Job Description
Embassy Suites by Hilton Seattle Pioneer Square is a premier hotel situated just steps away from the iconic Lumen Field, offering an award-winning work culture that team members truly cherish. Part of the globally recognized Hilton brand, this establishment prides itself on providing exceptional service and creating memorable experiences for both guests and employees. The hotel boasts a friendly workplace environment combined with competitive health benefits, extensive career growth opportunities, and the exclusive Go Hilton travel discount program. One of the unique perks of working at this property includes complimentary meals during shifts, enhancing the overall employee experience. Hilton as... Show More
Job Requirements
- High school diploma or equivalent
- Minimum of 2 years experience in event management or hospitality operations
- Ability to communicate effectively both verbally and in writing
- Proficiency with event management software and Microsoft Office
- Strong organizational and multitasking skills
- Capacity to resolve conflicts and negotiate solutions
- Flexibility to work varied hours including weekends and holidays as needed
- Ability to work collaboratively within a team environment
- Commitment to upholding Hilton's core values and service standards
Job Qualifications
- High school diploma or equivalent
- Proven experience in event management or a related hospitality role
- Strong communication and interpersonal skills
- Ability to manage multiple tasks and prioritize effectively
- Demonstrated ability to sell and upsell event services
- Knowledge of hotel event systems and processes
- Conflict resolution and negotiation skills
- Customer-focused mindset with a commitment to quality service
- Proficiency in organizational and planning abilities
- Experience in coaching or leading teams is a plus
Job Duties
- Organize, plan and prioritize duties by developing plans and goals
- Timely communication to internal and external clients via telephone, email, written documents or in person
- Create and maintain relationships with clients to set and meet client expectations and deliver on those expectations
- Demonstrate knowledge of job systems, products, systems, and processes
- Resolve conflicts and negotiate with others while handling complaints, settling disputes, and resolving grievances and conflicts
- Selling and influencing both internal and external clients
- Make decisions and solve problems by analyzing and evaluating the issues and determine the best solution
- Ensure high-quality service by communicating and assisting others to understand the guest needs, providing direction and guidance, feedback and individual coaching when needed
- Participate in customer site inspections and assist with the sales process as necessary
- Perform other duties as necessary based on business needs
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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