Event Manager - Embassy Suites by Hilton Seattle Downtown Pioneer Square
Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Range $30.00 - $32.00
Work Schedule
Standard Hours
Benefits
Medical insurance
Vision Insurance
Dental Insurance
Life insurance
Disability insurance
Mental Health Resources
Paid Time Off
Parental leave
Go Hilton travel discount
Matching 401(k)
debt-free education
career growth
Team Member Resource Groups
recognition programs
DailyPay access
Employee Stock Purchase Program
Complimentary Meals
fitness facility access
Short-term incentive plan
Public transportation reimbursement
Job Description
Embassy Suites by Hilton Seattle Pioneer Square is situated just steps away from the iconic Lumen Field, offering an exceptional hospitality experience in the heart of Seattle. Part of the globally recognized Hilton brand, the property stands as a beacon of comfort and quality for both business and leisure travelers. The hotel is known for its award-winning culture that creates a positive, inclusive, and engaging workplace for its team members. Embassy Suites by Hilton Seattle Pioneer Square prides itself on providing a friendly work environment, competitive health benefits, ample opportunities for career advancement, and unique perks such as the Go... Show More
Job Requirements
- high school diploma or equivalent
- minimum of 2 years experience in event management or related hospitality role
- excellent communication skills
- strong organizational skills
- ability to work flexible hours including evenings and weekends
- proficiency in computer applications related to event coordination
- customer service oriented
- ability to handle conflict and negotiate solutions
- availability to participate in on-site event inspections
- commitment to uphold Hilton’s core values
Job Qualifications
- high school diploma or equivalent
- previous experience in event management or hospitality preferred
- strong communication and interpersonal skills
- ability to multitask and prioritize effectively
- proficiency with event management software and Microsoft Office
- demonstrated problem-solving and decision-making skills
- ability to work collaboratively in a team environment
- sales and upselling experience a plus
Job Duties
- organize, plan and prioritize duties by developing plans and goals
- timely communication to internal and external clients via telephone, email, written documents or in person
- create and maintain relationships with clients to set and meet client expectations and deliver on those expectations
- demonstrate knowledge of job systems, products, systems, and processes
- resolve conflicts and negotiate with others while handling complaints, settling disputes, and resolving grievances and conflicts
- sell and influence both internal and external clients
- make decisions and solve problems by analyzing and evaluating issues and determining the best solution
- ensure high-quality service by communicating and assisting others to understand guest needs, providing direction and guidance, feedback and individual coaching when needed
- participate in customer site inspections and assist with the sales process as necessary
- perform other duties as necessary based on business needs
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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