Event Manager - Embassy Suites by Hilton Chicago Downtown Magnificent Mile

Evanston, IL, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Type:

Salary

Rate:

Range $65,000.00 - $70,000.00

Work Schedule

Flexible

Benefits

Medical insurance

Mental Health Resources

Paid Time Off

Travel program

Complimentary lunch

Education Assistance

401k plan

stock purchase program

career growth

Employee resource group

recognition programs

Job Description

Embassy Suites by Hilton Chicago Downtown Magnificent Mile is a prominent full-service hotel located in the heart of Chicago, offering upscale accommodations tailored to business and leisure travelers alike. As part of the globally recognized Hilton brand, the hotel is distinguished by its commitment to delivering exceptional guest experiences through superior service, elegant amenities, and attention to detail. Situated conveniently near Chicago's Magnificent Mile, the property attracts a diverse clientele including corporate professionals, conference attendees, and tourists drawn to the city's vibrant cultural and entertainment districts.

The Embassy Suites brand is known for its distinctive two-room suites which provid... Show More

Job Requirements

Minimum one year event management experience
flexible schedule based on groups in house and client meetings
ability to work under pressure and meet deadlines
strong interpersonal and communication skills
familiarity with hotel property management systems such as Delphi.fdc
ability to work collaboratively with diverse teams
commitment to providing high-quality service
regular attendance

Job Qualifications

Minimum one year event management experience
knowledge of hotel property management systems (Delphi.fdc) is preferred
event management experience within the hotel industry and/or Hilton background is advantageous
excellent communication and organizational skills
ability to handle multiple tasks efficiently
strong customer service orientation
proficient in conflict resolution and negotiation

Job Duties

Organize, plan and prioritize duties by developing plans and goals
timely communication to internal and external clients via telephone, email, written documents or in person
create and maintain relationships with clients to set and meet client expectations and deliver on those expectations
demonstrate knowledge of job systems, products, systems, and processes
resolve conflicts and negotiate with others while handling complaints, settling disputes, and resolving grievances and conflicts
sell and influence both internal and external clients
make decisions and solve problems by analyzing and evaluating the issues and determine the best solution

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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