Job Overview
Employment Type
Hourly
Compensation
Type:
Hourly
Rate:
Range $33.00 - $35.00
Work Schedule
Standard Hours
Benefits
Medical insurance
Vision Insurance
Dental Insurance
Life insurance
Disability insurance
Mental Health Resources
Paid Time Off
Parental leave
Go Hilton travel discount
matching 401(k) plan
DailyPay access
Complimentary duty meals
Employee assistance program
debt-free education
Employee Stock Purchase Program
Career growth opportunities
Team Member Resource Groups
recognition programs
Job Description
Hilton Seattle Airport and Conference Center is a premier hospitality establishment strategically located just across the street from Seattle-Tacoma International Airport and within easy reach of iconic destinations such as Lumen Field and Downtown Seattle. This hotel is part of the globally recognized Hilton brand, known for its commitment to excellence in service, quality accommodations, and innovative hospitality experiences. With a reputation for fostering a supportive and engaging workplace culture, Hilton Seattle Airport and Conference Center has been honored as a Great Place to Work for eight consecutive years. The property offers an inviting and inclusive environment where team members... Show More
Job Requirements
- Minimum one year hospitality or event planning experience
- Knowledge of hotel property management systems such as Delphi.fdc
- Experience in revenue management or similar analytical role
- Excellent communication skills
- Ability to work flexible hours including weekends and holidays
- Strong organizational skills
- Ability to manage multiple tasks simultaneously
- High school diploma or equivalent
Job Qualifications
- Minimum one year hospitality or event planning experience
- Knowledge of hotel property management systems such as Delphi.fdc
- Experience in revenue management or a similar analytical role
- Strong communication and interpersonal skills
- Ability to organize, plan, and prioritize tasks effectively
- Conflict resolution skills
- Ability to influence and sell to clients
- Problem-solving and decision-making skills
- Customer service orientation
- Adaptability and teamwork
Job Duties
- Provide direction and supervision to affected departments and team members during the execution of meeting and/or event
- Directly serve on site group and catering customers in a proactive manner
- Organize, plan and prioritize duties by developing plans and goals
- Communicate timely to internal and external clients via telephone, email, written documents or in person
- Demonstrate knowledge of job systems, products, booking systems, and processes
- Resolve conflicts and negotiate with others while handling complaints, settling disputes, and resolving grievances and conflicts
- Sell and influence both internal and external clients
- Make decisions and solve problems by analyzing and evaluating issues and determining the best solutions
- Ensure high quality service by communicating and assisting others to understand guest needs, providing direction and guidance, feedback and coaching when needed
- Participate in customer site inspections and assist with the sales process as necessary
- Perform other duties based on business needs
- Maintain regular attendance
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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