Event Manager - DoubleTree by Hilton Abilene Downtown Convention Center
Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Flexible
Weekend Shifts
Benefits
Medical insurance
Mental Health Resources
Paid Time Off
Travel Discounts
Parental leave
educational assistance
401k plan
Employee Stock Purchase Program
Career growth opportunities
recognition programs
Job Description
The DoubleTree by Hilton Abilene Downtown Convention Center is a newly opened premium hotel property located in the heart of Abilene. Opened in 2023, this state-of-the-art hotel features 200 comfortable guestrooms and an extensive 23,021 total square feet of meeting and event space, including its largest ballroom spanning 12,100 square feet. As part of the esteemed Hilton brand, DoubleTree by Hilton Abilene Downtown Convention Center emphasizes exceptional hospitality and superior service standards. The hotel provides a welcoming environment for both business and leisure travelers and is designed to cater to a variety of events, including corporate conferences, weddings, social gatherings,... Show More
Job Requirements
- Minimum of one year experience in hotel event management
- ability to work flexible hours including weekends and holidays
- excellent organizational and planning skills
- strong communication skills
- customer service orientation
- ability to multitask and manage multiple events
- proficiency in event planning software or systems
- ability to work under pressure in a fast-paced environment
Job Qualifications
- At least one year of event management experience at a hotel of similar or larger size
- strong understanding of hotel catering and client event planning
- proficiency with banquet event order (BEO) process
- excellent communication and interpersonal skills
- ability to manage multiple events simultaneously
- problem-solving and negotiation expertise
- sales and upselling skills
- knowledge of hotel systems and event coordination processes
Job Duties
- Organize, plan and prioritize duties by developing plans and goals
- timely communication to internal and external clients via telephone, email, written documents or in person
- create and maintain relationships with clients to set and meet client expectations
- demonstrate knowledge of job systems, products, systems, and processes
- resolve conflicts and negotiate with others while handling complaints, settling disputes, and resolving grievances
- sell and influence both internal and external clients
- make decisions and solve problems by analyzing issues and determining the best solution
- ensure high-quality service by providing direction, guidance, feedback and individual coaching
- participate in customer site inspections and assist with sales process
- perform other duties as necessary based on business needs
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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