Event Manager - DoubleTree by Hilton Abilene Downtown Convention Center
Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $43,600.00 - $72,600.00
Work Schedule
Standard Hours
Flexible
Benefits
Medical insurance
Mental Health Resources
Paid Time Off
Parental leave
debt-free education
401k plan
Employee Stock Purchase Program
Job Description
The DoubleTree by Hilton Abilene Downtown Convention Center is a prestigious new property that opened its doors in 2023, proudly featuring 200 well-appointed guestrooms and totaling an impressive 23,021 square feet of event space. Among its standout amenities is the largest ballroom, which spans 12,100 square feet, making it an ideal location for a wide range of events and conventions. As part of the globally recognized Hilton brand, the DoubleTree by Hilton Abilene Downtown Convention Center embodies a commitment to exceptional hospitality standards, blending comfort, convenience, and elegance to serve both business and leisure travelers in Abilene and the surrounding... Show More
Job Requirements
- At least one year of experience in event management at a hotel of similar or larger size
- Strong understanding of hotel catering client event planning and coordinating logistics through the Banquet Event Order (BEO) process
- Ability to manage multiple groups and events simultaneously in a fast-paced environment
- Flexibility to work Monday through Friday 8:00 a.m. to 5:00 p.m. schedule with availability to adjust workdays weekends holidays and hours as needed
- Excellent communication skills
- Proficiency with event management software and systems
- Strong organizational skills
- High school diploma or equivalent
Job Qualifications
- At least one year of experience in event management at a hotel of similar or larger size
- Strong understanding of hotel catering client event planning and coordinating logistics through the Banquet Event Order (BEO) process
- Excellent communication and interpersonal skills
- Ability to manage multiple groups and events simultaneously in a fast-paced environment
- Proficiency in job systems and software related to event management
- Strong problem-solving and decision-making abilities
- Ability to provide leadership guidance and coaching when needed
- Experience in upselling and maximizing event revenue
- High school diploma or equivalent
- Preferred experience in hospitality or hotel industry
Job Duties
- Organize plan and prioritize duties by developing plans and goals
- Timely communication to internal and external clients via telephone email written documents or in person
- Create and maintain relationships with clients to set and meet client expectations and deliver on those expectations
- Demonstrate knowledge of job systems products systems and processes
- Resolve conflicts and negotiate with others while handling complaints settling disputes and resolving grievances and conflicts
- Selling and influencing both internal and external clients
- Make decisions and solve problems by analyzing and evaluating the issues and determine the best solution
- Ensure high-quality service by communicating and assisting others to understand the guest needs providing direction and guidance feedback and individual coaching when needed
- Participate in customer site inspections and assist with the sales process as necessary
- Perform other duties as necessary based on business needs
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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