Job Overview
Employment Type
Full-time
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Employee Discounts
Paid Time Off
Training and development opportunities
401k
medical benefits
24/7 Online Care
Pet insurance
Job Description
Geronimo Hospitality Group is a renowned hospitality company known for its collection of award-winning boutique hotels, restaurants, and clubs. It operates with a forward-thinking mindset, challenging the conventional standards of the hospitality industry. With a firm belief that "the status quo sucks," Geronimo Hospitality Group prides itself on being the benchmark in creating unique destinations rather than mere pit stops. This group has a vibrant work culture filled with creative and passionate individuals who value hard work and innovation to deliver exceptional guest experiences.
One of the key establishments under Geronimo Hospitality Group is the Bottleworks Hotel, a 104-key b... Show More
One of the key establishments under Geronimo Hospitality Group is the Bottleworks Hotel, a 104-key b... Show More
Job Requirements
- must be 21 years or older
- must be available nights and weekends
- stand and or walk entire shift
- U.S. work authorization required
- be able to keep up with a fast paced environment
Job Qualifications
- one year event management work history preferred
- proficient with Microsoft Word, Excel, and Outlook
- refined verbal and written communication
- some level of management skills desired
Job Duties
- obtain all customer information from sales team related to event
- plan and detail event with customer from start to finish according to guest requests in a fiscally responsible manner
- receive event requirements through detailed communications with sales managers
- work alongside operations team to ensure a successful event for the client
- assist with continual up-selling of client and event throughout the working relationship
- build out logistical details utilizing the appropriate event software for onsite team and clients
- suggestively upsell menu items to enhance the events success
- coordinate planning of professional services such as DJ, florist, audiovisual, rental company
- regularly attend and lead BEO meetings
- confirm event setup with operations team in accordance to BEO
- ensure customer satisfaction during event by checking in with main contact
- follow up with customer after each event, ensuring guest satisfaction
- coordinate billing with banquet manager or restaurant management staff
- respond promptly to any guest request
- maintain a professional appearance, positive attitude and mannerism
- maintain clear and open communication between all staff for overall event success
- respect all co-workers and managers
- have fun at work
- leave baggage at the door
- come to work with a positive attitude ready and willing to help create a fun and memorable experience for our guests
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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