Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $43,700.00 - $72,800.00
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional Development
Flexible Schedule
Job Description
ASM Global is the world's leading venue management and services company, specializing in the operation of publicly and privately owned assembly facilities such as convention centers, stadiums, arenas, and performing arts venues. With a global portfolio and a commitment to excellence, ASM Global delivers innovative hospitality solutions and event experiences that foster community engagement and economic development. This company is known for its outstanding customer service and proactive approach to managing high-profile events and venues across multiple sectors. The David L. Lawrence Convention Center, managed by ASM Global, is Pittsburgh's premier convention and meeting facility, recognized for its sustainable design... Show More
Job Requirements
- Bachelor's degree in hospitality, event planning, sports management or related field
- Minimum of two years experience in managing large-scale conventions or trade shows
- Experience coordinating with union labor groups and contractors
- Ability to work flexible hours including weekends, nights, and holidays
- Strong multitasking and organizational skills in fast-paced environments
- Physical capability to stand for long periods and walk up to 10 miles on event days
- Reliable transportation and punctuality
- Proficient computer skills including scheduling and event management software
Job Qualifications
- Bachelor's degree in hospitality, event planning, sports management or related field
- Two years experience in the operation and execution of convention or trade shows with attendance over 5,000
- Experience working with unions such as audiovisual, stage hands, productions, and setup staff
- Excellent verbal, written communication, and organizational skills
- Ability to manage multiple conflicting priorities simultaneously
- Demonstrated leadership ability
- Self-motivated with capability to work independently or in teams
- Professional presentation, appearance, and work ethic
- Proficiency in Microsoft Word, Excel, Outlook, Ungerboeck, Social Tables, and 22 Miles
Job Duties
- Advise, guide, counsel, and meet with assigned clients regarding event details and logistics
- Gather and organize all pertinent event information such as agenda, meeting room, labor, electrical, and security needs
- Respond to client inquiries or direct to appropriate internal departments
- Advise clients and service partners on operational procedures, policies, rules, regulations, and deadlines
- Quote prices for operational and labor services not specified in contract
- Communicate detailed requirements to operational departments clearly and timely
- Process last-minute client changes and alert internal departments or contractors
- Be present during event execution and serve as manager on duty when required
- Coordinate with finance on invoicing of events
- Prepare and distribute detailed event documents
- Maintain contracts and correspondence related to sales accounts
- Input and update information in the computer system
- Prepare room diagrams for events
- Complete final event settlements and handle inquiries
- Meet with internal departments to discuss event requirements
- Hold pre-event meetings with clients and departments
- Attend departmental meetings
- Perform related duties as assigned by the Director of Event Services
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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