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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $50,000.00 - $52,000.00
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Medical
Dental
Vision
Retirement
Paid Time Off
Job Description
Saint Paul RiverCentre, Roy Wilkins Auditorium, and Grand Casino Arena are prominent venues located in Saint Paul, Minnesota, dedicated to hosting a wide array of events and facilitating community engagement. These venues have a strong reputation for accommodating various gatherings such as conventions, trade shows, meetings, graduations, dance competitions, galas, sporting events, and concerts. They operate in a dynamic, fast-paced environment that prioritizes exceptional customer service and strives to fulfill the diverse needs of clients through strategic planning and efficient facility management. The establishments are known for their collaborative work culture, which encourages innovation and a proactive approach in event... Show More
Job Requirements
- bachelor's degree preferred
- one to two years in an event management position in facilities, preferably in a convention center, hotel, or meeting facility
- strong understanding of facility management, event planning, and production requirements
- knowledge of crowd management practices including safety protocols, fire code compliance, and life safety procedures
- ability to analyze and align facility capabilities with client requirements
- proven problem-solving skills
- experience in planning, organizing, and supervising personnel
- effective communication skills
- familiarity with audiovisual equipment and International Alliance of Theatrical Stage Employees (IATSE) union preferred
- proficiency in CAD or similar software preferred
- flexible and proactive
- willingness to work event-based hours including nights, weekends, and holidays
- ability to lift and move items weighing up to 100 pounds
- strong organizational skills
- excellent time management abilities
Job Qualifications
- bachelor's degree preferred
- one to two years in an event management position in facilities, preferably in a convention center, hotel, or meeting facility
- strong understanding of facility management, event planning, and production requirements in a convention or meeting center environment
- knowledge of crowd management practices including safety protocols, fire code compliance, and life safety procedures
- ability to analyze and align facility capabilities with client requirements
- proven problem-solving skills with the ability to diagnose and resolve issues independently
- experience in planning, organizing, and supervising personnel
- effective communication skills with the ability to convey expectations and changes clearly
- familiarity with audiovisual equipment and a basic understanding of the International Alliance of Theatrical Stage Employees (IATSE) union preferred
- proficiency in CAD or similar software for event layout and diagramming preferred
- flexible and proactive with a willingness to take on a variety of tasks and adapt to new responsibilities
- thrives in a fast-paced event environment and remains adaptable to last-minute changes
- demonstrates a team-oriented approach with strong personal accountability and pride in work
- maintains a high level of professionalism and consistently delivers exceptional customer service
- excels in time management and organization with the ability to prioritize and manage multiple tasks effectively
- makes sound decisions under pressure while maintaining a positive and solution-focused attitude
- performs detailed and accurate work consistently and with care
Job Duties
- serve as primary venue contact for clients and provide leadership for venue staff to execute successful events
- coordinate all event details such as event budgets, event planning, parking, staging, production, personnel, equipment, signage, and event settlement
- conduct facility tours and informational sessions with clients and vendors to develop sound plans for event execution
- develop accurate event plans to disseminate specific customer needs to facility departments
- draw diagrams using CAD software to support event plan details
- devise staffing plans and provide labor estimates to clients that fit within contracted labor agreements
- supervise event activity on the floor including personnel to meet client needs and deliver a memorable experience
- effectively resolve event issues as they arise and lead other facility staff in executing events
- review and prepare event invoices
- support other staff to help procure future business by conducting facility tours and information sessions with clients and vendors
- perform other duties as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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