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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $65,000.00 - $75,000.00
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Professional Development
flexible schedule
Employee Discounts
Job Description
This distinguished organization operates in the hospitality and event management sector, specializing in coordinating diverse events ranging from concerts and sporting events to corporate meetings and community gatherings. The facility offers a state-of-the-art environment designed to accommodate various event requirements and is committed to providing exceptional services that meet the highest customer satisfaction standards. Employing a team of dedicated professionals, this company is a leader in delivering seamless and memorable event experiences. The establishment is known for its focus on customer-centered event management, professional staffing, and adherence to safety and industry best practices to ensure each event runs smoothly with... Show More
Job Requirements
- Must possess current, valid driver's license
- Ability to perform physical activities including stooping, kneeling, crouching, reaching, standing, walking, pushing, pulling, lifting, grasping, feeling, talking, hearing, and repetitive motions
- Must be able to work flexible hours including evenings, weekends and holidays
- Must be willing to do considerable travel including overnight
- Ability to work varied hours/days including evenings, weekends and holidays as needed
- Ability to communicate in clear and effective manner orally and in writing
- Ability to follow directions and complete assigned tasks with minimal supervision
- Ability to exercise sound judgment and decision making
- Ability to train employees and volunteers
- Ability to manage multiple events simultaneously
- Ability to coordinate with multidisciplinary teams and contractors
- Ability to ensure compliance with safety, fire, health codes and ADA requirements
Job Qualifications
- A basic knowledge of business management practices and procedures
- Ability to compile and maintain records for payroll, personnel scheduling, and event scheduling
- Knowledge of procedures and requirements of the entertainment business to ensure good relationships with promoters and performers
- Ability to exercise sound judgment and make proper decisions in handling incidents at all types of events
- Ability to communicate in a clear and concise manner, both orally and in writing
- Ability to properly train all event employees in handling crowds and the general public for the events scheduled at the facility
- Proven ability to deal in a professional and cordial manner with the public attending events
- Ability to plan, service and supervise a variety of events with the assistance and cooperation of other staff members
- Ability to anticipate equipment and other needs for individual events
- Four-year degree in management, hospitality or business-related field is preferred
- Minimum of three years experience in hospitality/event management or related field
- Knowledge of event production and operations including coordinating events with promoters, pre-event planning, organizing physical facility and staffing
- Experience and proficiency in all the above essential duties and responsibilities
- Proficiency with Microsoft Office Suite and administrative/organizational systems
Job Duties
- Serves as primary point of contact for client upon contract execution through the end of event
- Provides event management leadership across all departments, maintaining strong organizational and communication systems
- Ensures event management systems are customer centric and efficiently executed both with client and the internal team
- Assembles accurate event invoices and event information between facility and client
- Provides accurate post-event information to assist with event close-out processes
- Review and implement policies and procedures for Event Services and make recommendations to Director of Sales and Events for modifications as may become appropriate
- Serve as Manager on Duty for events as scheduled, including nights, weekends, and holidays
- Directly manages FOH staff, including hiring, training, coaching, scheduling of all event services staff
- Reviews and approves payroll of applicable staff at the end of each pay period, prior to final submission
- Ensure all departments are provided with event information in a timely fashion and during events make certain all departments and staff are functioning as needed for event success
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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