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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $44,300.00 - $73,900.00
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Mental Health Resources
401K with company match
Pet insurance
Paid Time Off
Unlimited paid time off
Professional Development
Employee Resource Groups
discounts
Company Paid Parking
Phone Allowance
Job Description
The Milwaukee Bucks are a premier sports and entertainment company dedicated to being the best in their industry worldwide. Rooted in a commitment to innovation, excellence, and continuous improvement, the organization fosters an empowering and collaborative culture that encourages team members to reach world-class performance standards. With a strong presence at the arena and within the community, the Milwaukee Bucks are recognized not only for their athletic prowess but also for their dedication to enriching experiences for fans through diverse entertainment events. As an employer, the Milwaukee Bucks provide comprehensive health benefits, robust development programs, and a flexible work environment... Show More
Job Requirements
- Bachelor’s degree preferred
- Minimum 2 years of venue or high-volume customer service experience
- Availability to work irregular hours including nights weekends and holidays
- Knowledge of facility management and safety codes
- Familiarity with fire safety health codes and ADA requirements
- Experience in event set-up and tear down
- Strong project management skills
- Excellent interpersonal and communication skills
- Proficient in MS Office
- Experience with CAD preferred
Job Qualifications
- Bachelor’s degree from an accredited four-year college or university preferred
- Minimum of 2 years of experience in a venue or high-volume customer service industry
- Available to work irregular hours as required while supervising assigned events on average staff work one to three events per week that may occur on nights weekends and/or holidays
- Possess knowledge of the principles of facility management building operations maintenance practices and safety requirements
- Be aware of fire and safety codes health codes and ADA requirements
- Knowledge in setting up/tearing down events and housekeeping/cleaning techniques for public facilities
- Strong project management organizational skills and attention to detail
- Ability to prioritize and run multiple events/projects at one time while meeting deadlines and staying within budget
- Exceptional interpersonal skills and ability to build/foster relationships both externally and internally focus on collaboration across departments to build rapport and operate with synergy
- Ability to think creatively work independently without supervision be self-directed and demonstrate initiative
- Strong verbal and written communication skills with an emphasis on business writing skills
- Must be proficient in MS Office Excel PP Word and MS Outlook
- Experience with CAD is preferred
- Follow oral and written instructions and communicate effectively with others in both oral and written form
Job Duties
- Serve as point of contact between the facility and its clients ensuring all elements of the clients’ events are thoroughly vetted among departments and adhere to venue regulations and policies
- Manage event elements with all departments and vendors clearly describing the clients’ objectives while planning details around schedules staffing plans equipment set-up budgets and so forth to ensure events are properly managed
- Oversee events from load-in through load-out walking spaces to monitor that venue policies are upheld and alerting appropriate personnel of damages
- Ensure that the equipment set-up of the space and staffing provided meet the requirements to host a successful event and fulfill the contractual agreement
- Inspect areas in use to evaluate suitability for occupancy considering such factors as air circulation lighting trip hazards crowd size movement patterns and so forth
- Anticipate problems and have confidence in developing solutions while also handling client complaints and/or obstacles that come up
- Understand union policies while setting up staffing plans including that of Production staff ie riggers stagehands etc
- Monitor performance of back of house staff including stagehands and riggers security and medical and all other event related staff
- Critique and analyze venue procedures offering consistent feedback on overall processes in the weekly Events Meeting and by writing post notes shared amongst departments to continue improving the overall operation and provide insight for future events
- Prepare estimates and track final settlement while monitoring profit margins
- Create event layouts and show builds through AutoCAD
- Obtain permits as needed
- Assist in training of Event Coordinators as assigned
- Other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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