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Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $45,000.00 - $75,100.00
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Equal opportunity employer
Positive work environment
Record growth company
Innovation focused
Exceptional customer service culture

Job Description

Zilli Hospitality Group is a renowned leader in the event and catering industry, known for delivering exceptional customer service and creating memorable experiences across southeast Wisconsin. As a celebrated company experiencing record growth, Zilli is deeply committed to fostering a positive work environment where innovation, teamwork, and success are highly valued. The company prides itself on exceeding clients' expectations and offering unparalleled event management services. From intimate gatherings to large-scale corporate functions, Zilli Hospitality Group boasts a portfolio of diverse and dynamic events that showcase its exceptional catering capabilities and event planning expertise.

The role of Event Manager at Zill... Show More

Job Requirements

  • Prior experience as a lead server, shift captain, supervisor, or similar leadership role (6+ months required)
  • at least 2 years of customer service experience
  • flexible availability (weekdays, evenings, weekends, holidays)
  • valid Wisconsin driver's license and reliable transportation
  • strong communication skills, attention to detail, and a positive, energetic attitude
  • ability to thrive in a fast-paced, physically active environment

Job Qualifications

  • Prior experience as a lead server, shift captain, supervisor, or similar leadership role (6+ months required)
  • at least 2 years of customer service experience
  • a hands-on leader with a passion for teamwork, problem-solving, and delivering exceptional results
  • strong communication skills, attention to detail, and a positive, energetic attitude
  • ability to thrive in a fast-paced, physically active environment

Job Duties

  • Lead, mentor, and inspire a dynamic team of catering professionals and assistant event managers
  • serve as the main point of contact for clients, vendors, and staff-ensuring every event exceeds expectations
  • oversee all food, beverage, and event logistics, from setup to breakdown
  • tackle challenges with creativity and composure, maintaining professionalism under pressure
  • foster a positive, collaborative team culture that thrives on excellence, innovation, and fun
  • jump in wherever needed-whether it's setting tables, building buffets, or leading pre-shift meetings
  • ensure every event runs profitably, efficiently, and with the highest standards of quality and service

Job Qualifications

Experience

Mid Level (3-7 years)


Job Location

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