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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $50,000.00 - $59,000.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Position Maximum Salary or Hourly Rate
$59,000/ann
Position Minimum Salary or Hourly Rate
Job Description
Loyola University Chicago, established in 1870, stands as one of the nation’s largest Jesuit, Catholic universities known for its academic excellence, community engagement, and leadership in sustainability. As a Carnegie R1 research institution, Loyola is among an elite group of universities with the highest level of research activity, advancing knowledge to benefit communities and achieve global impact. The university comprises 15 schools, colleges, and institutes, including Business, Law, Medicine, Nursing, and Health Sciences. Loyola operates multiple campuses in the greater Chicago area and a campus in Rome, Italy, providing students with a globally-connected, transformative learning experience. Recognized by U.S. News... Show More
Job Requirements
- Bachelor’s degree or equivalent experience
- 3 or more years of experience in facilities, project management, or related field
- ability to lift, carry, and stand for long periods
- availability to work evenings, weekends, and holidays
- proficiency with apple and microsoft computer systems
- supervisory experience
- ability to operate university vehicles
- excellent interpersonal skills
- ability to handle emergencies
- understanding of budgeting and payroll processes
- good organizational skills
- commitment to jesuit values and transformative education
Job Qualifications
- Bachelor’s degree supplemented with 3 or more years of experience working in facilities, project management or related field
- An equivalent combination of experience and education may be considered
- High School Diploma or equivalent required
- 1-2 years of event and/or housing (hotel, hospitality industry) experience
- Word, Excel, Powerpoint, Apple and Microsoft computer knowledge
- Required operation of university owned vehicles
Job Duties
- Fully In-Person
- The Lodging and Event Manager is the on-site contact and is responsible for managing the lodging at the Water Tower and Lake Shore campuses and the setup, day of support, and breakdown of events occurring
- This position coordinates opening and closing of buildings for events, and responding to inquiries and needs regarding lodging and events occurring through Conference Services
- This oversight ensures that safe and well-executed events/lodging which occur to support the recruitment and retention goals of the University
- Work with both the University community and external clients on meetings/events/conferences for meeting room reservations and summer lodging in the residential halls available at all campuses, as well as year-round the Baumhart Suites River North
- Manage the hiring, training, and supervision of up to 90-100 student staff to support lodging and event operations
- Work directly with clients on their lodging assignments: guest check-in/out, payment processing, lodging room setups/changeovers, housekeeping support, customer service support for day/night requests and overnight requests/accommodations
- Be available evenings and weekends, and holidays to handle and troubleshoot emergencies and needs of clients and guests
- Develop and train student staff on job responsibilities and emergency evacuation
- Track and maintain inventory that is critical to the support of events and the conference housing operation
- This includes but is not limited to linens, pillows, toiletries, cleaning supplies, etc
- Work closely with campus partners including Facilities, Catering, Campus Safety, etc. on event and guest lodging information when needed
- Manage the various inquiry mailboxes to include LoyolaLodging and conferences daily, and respond to potential clients
- Assist in the coordination and implementation of event risk management, evacuation, contingency plans and drills for student staff, clients, and guests
- Create and manage client quotes, invoices and contracts for events and lodging spaces
- Develop and manage annual budget for Conference Services- lodging and event AUs
- Work closely with Manager of Marketing & Sales to ensure revenue goals for Conference Services lodging and events are met/exceeded on an annual basis
- Track student worker hours and payroll to ensure expenses are kept within allotted budgets
- Track student payroll to ensure Federal Work Study funds are used for eligible students
- Manage purchasing of supplies for all Conference Services events and lodging operations
- Provide oversight and supervision to student support team during designated shifts, including building operations managers and attendants, and event and information assistants in executing the daily facility plan
- This is to include training and corrective action
- Work with lodging and event software to make sure that information is entered correction and follows procedures and protocols, so that all reports to be generated are run correctly
- Perform month-end close procedures for efficient and effective accounting practices
- Create staff schedules, post shift and conduct performance feedback and disciplinary actions
- Management of the facility during designated shifts (open, close or mid-day) by providing oversight of facility operations and event setups according to event management software, 25LIVE and diagrams
- Point of contact with visitors and clients while providing quality concierge and customer service including support for Baumhart hotel/25fl
- Organize meetings, workshops, seminars, and other special events through the university scheduling system 25LIVE
- Track and maintain facility related inventory that is critical to the support of events
- Assist with setup of equipment for events
- Assists with various projects as they arise
- Work with special events and exhibits at LUMA
- Perform additional duties as required
- Lifting, Carrying, Standing, Climbing, Repetitive Motions
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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