Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $61,000.00 - $79,000.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
bonus eligible
Professional development opportunities
Job Description
Aloft Boston Seaport District, part of the globally recognized Marriott International portfolio, is a vibrant and modern hotel located in the heart of Boston, Massachusetts. Known for its contemporary design and energetic atmosphere, Aloft sets itself apart by offering a unique experience for guests seeking both comfort and connection. Whether visitors are in town for business meetings, family gatherings, or entertainment, Aloft Boston provides an innovative space that serves as a hub for socializing and relaxation. As a brand under Marriott International, Aloft benefits from the vast network, resources, and standards of one of the world’s leading hospitality companies, ensuring... Show More
Job Requirements
- High school diploma or GED
- 1-2 years experience in event management or related area
- OR 2-year degree from accredited university
- At least 1 year experience in event management
- Strong communication skills
- Ability to work full time
- Capable of handling operational tasks
- Customer service experience
- Leadership skills
- Ability to manage billing and event logistics
- Proficient in relevant software
Job Qualifications
- High school diploma or GED with 1-2 years event management experience
- OR 2-year degree in Hotel and Restaurant Management, Hospitality, Business Administration or related field with at least 1 year of event management experience
- Strong organizational and communication skills
- Ability to manage multiple tasks and priorities
- Proficiency in event planning software and Microsoft Office
- Customer service-oriented mindset
- Experience leading teams or coordinating groups
- Knowledge of hospitality industry standards and event trends
- Ability to solve operational challenges collaboratively
- Strong problem solving and decision making skills
Job Duties
- Prepare all event documentation and coordinate with sales and property departments
- Ensure seamless event progression by following established procedures
- Greet customers during events and transition to event operations team
- Manage billing accuracy and conduct client bill reviews
- Oversee group room blocks and meeting space arrangements
- Act as liaison between sales team and customers throughout event phases
- Lead pre- and post-event meetings to communicate needs and feedback
- Assist in sales process and revenue forecasting
- Up-sell products and services to maximize revenue
- Conduct formal event team meetings and facilitate collaboration
- Review guest satisfaction and provide feedback to staff
- Respond to guest problems and complaints using judgment to enhance experience
- Participate in customer site inspections and support sales
- Perform other duties as assigned to meet business needs
Restaurants and hotels use OysterLink to hire.
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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