Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Type:
Salary
Rate:
Range $44,600.00 - $74,400.00
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
401k plan
hotel discounts
Paid holidays
Early access to earned wages
Life insurance
short-term disability insurance
long-term disability insurance
accident insurance
Hospital Indemnity insurance

Job Description

SMI Hotel Group is a reputable hospitality company known for delivering exceptional hotel experiences to its guests through a blend of superior service, innovative event offerings, and a commitment to quality. The group operates a variety of properties that emphasize guest satisfaction and operational excellence across all departments. As a leader in the hospitality industry, SMI Hotel Group continues to expand its portfolio by maintaining high standards for customer service, employee engagement, and operational results.

The Event Manager position at SMI Hotel Group plays a pivotal role in ensuring seamless event operations within the hotel. Tasked with being th... Show More

Job Requirements

  • Minimum of two (2) years event management experience
  • strong culinary and beverage knowledge
  • understanding of hotel guest room inventory
  • ability to plan and organize events effectively with attention to detail
  • assertive and professional demeanor
  • strong team leadership skills
  • proficiency in computer applications including Sales & Catering software, MS Word, MS Outlook and MS Excel
  • ability to work independently and maintain a positive attitude in a fast-paced environment
  • excellent communication and interpersonal skills

Job Qualifications

  • Minimum of two (2) years event management experience
  • strong culinary and beverage knowledge
  • knowledge and understanding of the Hotel guest room inventory
  • proven ability to plan and organize events effectively, with an acute sense of detail
  • assertive, professional and positive approach with a proven ability to develop and lead in a team environment
  • understanding of computers and applications with a strong working knowledge of Sales & Catering, MS Word, MS Outlook, MS Excel, Consolidated Inventory Total Yield (CI/TY)
  • ability to work independently and maintain a positive attitude within a busy environment
  • proven leadership and staff development skills with good decision making ability
  • excellent interpersonal and communication skills, both written and verbal

Job Duties

  • Knowledge of menu planning, food presentation and banquet and event service operations
  • knowledge of event technology products and services
  • knowledge of food trends, food and beverage composition and menu planning
  • knowledge of food and beverage forecasting and attrition (catering focused)
  • knowledge of group room forecasting and attrition (group room focused)
  • knowledge of need time strategy as developed by Revenue Management
  • knowledge of current trends in event management and event technology and ability to determine applicability to customer and integrate into the operation as appropriate
  • ensures that regular, ongoing communication is happening in all areas of event operations (e.g., BEO meetings, pre-event briefings, staff meetings, front desk, housekeeping, food and beverage team, culinary team). Continually communicates a clear and consistent message regarding departmental goals to produce desired results
  • manages and executes the terms of the contract for the group/convention/program as outlined by the Sales Manager and per Hotel standards
  • maximizes food, beverage and auxiliary revenues by selling menus, themes and experiences/activities
  • communicates all details of assigned groups/conventions/weddings/programs to all departments in a professional, thorough and timely manner by using Convention and Social Group Resumes, Banquet Event Orders and internal correspondence effectively
  • establishes close working relationships with clients and Hotel team members
  • efficiently reserves and utilizes function space to maximize revenues while minimizing space consumption
  • facilitates pre-conference meetings with clients and key hotel staff
  • natural ability to be creative when executing the client’s vision while maximizing revenue
  • works closely with the client and hotel departments throughout the duration of assigned groups/conventions/programs by being available to assist the client and provide information to hotel departments at the appropriate times
  • maintains a high level of service by continually providing accurate and timely information and feedback to all supporting departments
  • adheres to all standards and procedures as outlined by hotel
  • maintains the integrity of Sales & Catering at all times
  • ability to manage guest room and meeting space inventories
  • manages group room blocks and is in continuous contact with group contact regarding group room pick-up for assigned groups
  • solves problems and/or suggest alternatives to previous arrangements if necessary
  • performs additional duties and projects as assigned

Restaurants and hotels use OysterLink to hire.

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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