Job Overview
Employment Type
Temporary
Hourly
Part-time
Compensation
Type:
Hourly
Rate:
Range $30.00 - $33.00
Work Schedule
Flexible
Weekend Shifts
Benefits
competitive pay
flexible schedule
Training and Development
Supportive team environment
Opportunity for advancement
remote work options
Travel reimbursement
Job Description
OneCause is a pioneering company in the nonprofit fundraising technology space, known for delivering cutting-edge solutions that empower cause-driven organizations to amplify their messages and maximize their fundraising potential. Established originally as BidPal in 2007, OneCause was the first to market with revolutionary mobile bidding technology, which has since evolved into a comprehensive suite of solutions encompassing online giving, event management, mobile bidding, and peer-to-peer fundraising. These innovative tools cater to nonprofit organizations of all sizes, helping them raise more funds efficiently and engage with their communities more effectively. With a strong commitment to making fundraising seamless and impactful, OneCause... Show More
Job Requirements
- high school diploma or equivalent
- 2+ years of experience in customer service
- strong communication skills
- ability to troubleshoot technical issues
- comfortable with web-based software platforms
- availability to work Fridays, Saturdays, and some midweek events
- flexibility to travel for event locations
- familiarity with smartphone technology and hardware setup
- organizational skills to manage multiple deadlines
- experience in event management or nonprofit fundraising
Job Qualifications
- 2+ years of in-person customer service experience
- exceptional communication skills including written, interpersonal, and public speaking
- highly organized with the ability to meet multiple concurrent deadlines in a fast-paced environment
- high level of initiative
- comfortable using intuitive web-based software as well as smartphone technology (iPhone and Android)
- basic knowledge of setting up and troubleshooting hardware (iPads/laptops/smartphones)
- scheduling flexibility
- event, non-profit, or fundraising experience
- experience with web-based software
Job Duties
- execute OneCause events on location
- manage OneCause staff including Assistant Event Managers and Onsite Support Staff
- setup and manage the OneCause technology including OneCause/BidPal proprietary software, laptops, and iPads
- manage and resolve all OneCause-related client expectations
- provide on-site software training to the client, client’s staff, volunteers, and guests
- review all client auction and guest data and make appropriate changes where necessary
- work with client to ensure software is fully utilized to maximize event revenue by providing recommendations that follow best practices
- able to comfortably navigate and troubleshoot our software
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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