Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $43,200.00 - $72,000.00
Work Schedule
Day Shifts
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional development opportunities
Job Description
The hiring establishment is a premier convention and event facility managed under the ASM Global portfolio, renowned for its commitment to excellence and innovation within the hospitality industry. ASM Global is a leader in venue management worldwide, operating a wide range of facilities including convention centers, performing arts venues, stadiums, and arenas. This company fosters a dynamic professional environment that values diversity, collaboration, and professional growth. It is especially committed to creating memorable client experiences through top-notch event management services, supported by advanced technology and a highly skilled workforce. As an equal opportunity and affirmative action employer, ASM Global encourages... Show More
Job Requirements
- Bachelor's degree
- Five plus years related experience in convention center and/or large hotel hospitality industry managing large events or conventions
- Experience creating menus for clients and BEO's
- Working knowledge of hospitality management and facility operations
- Excellent organizational and interpersonal skills
- Good written and verbal communication skills
- Ability to multitask and prioritize
- Problem-solving and communication skills
- Supervisory experience preferred
- Proficient in Microsoft Office and event software
- Ability to work independently and collaboratively
- Flexibility to work long and irregular hours including evenings, weekends and holidays
Job Qualifications
- Bachelor's degree from four-year college or university
- Over 5 years of related experience in convention center and/or large hotel hospitality industry managing large events or conventions
- Experience creating menus for clients and Banquet Event Orders (BEO's)
- Working knowledge of hospitality management, facility management, services and equipment
- Excellent organizational, planning and interpersonal skills
- Good written and verbal communication skills
- Ability to prioritize multiple projects and multitask effectively
- Demonstrated problem-solving and communication skills
- Supervisory experience preferred
- Professional presentation, appearance and work ethic
- Proficient in Microsoft Office and event software for drawing room diagrams
- Ability to work independently and interact professionally with all staff levels including management
- Flexibility to work long, irregular hours including evenings, weekends and holidays
Job Duties
- Oversees all aspects of facility operations related to events by communicating with Director of Operations and/or Director of Food & Beverage
- Produce approved Banquet Event Orders (BEO's) for each event and create customized menus for Food & Beverage
- Meet with client groups to plan and organize assigned meetings and/or events
- Coordinate activities with various service contractors for assigned meetings and/or events
- Guide clients in preparation of events by interpreting and explaining contract provisions, policies and procedures
- Keep clients informed on status of deadline schedules including floor plan submissions, meeting room set-up specifications, insurance requirements, payment schedules and relevant details
- Prepare cost estimates and ensure all costs are paid before events take place
- Provide clear, concise and timely communication of detailed requirements to operational departments
- Assist in scheduling operational set-ups to provide equipment or service needs
- Monitor facility set-up as necessary and communicate all issues with respective Directors
- Serve as primary liaison between clients and facility departments
- Monitor in-house events, maintain close contact with clients and facility staff to ensure successful events
- Greet clients upon arrival and stay with clients throughout their events
- Follow-up on all client requests, concerns and problems in a timely manner
- Attend planning, organization and facility meetings in support of facility operations
- Serve as manager on duty as required
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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