Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $42,400.00 - $70,700.00
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Short term disability insurance
Life insurance
long term disability insurance
401k Retirement Plan
Tuition Assistance
bonus plan
Paid Time Off
Training and Development
Career advancement opportunities
Job Description
The Renaissance Baronette Hotel is a distinguished and vibrant hospitality establishment recognized for its dedication to delivering exceptional experiences to guests. As part of the esteemed Concord Hospitality family, the hotel embraces a culture centered on quality, integrity, community, profitability, and fun. This commitment creates an environment where guests and employees alike feel valued and inspired. With a focus on excellence, the Renaissance Baronette Hotel offers comfortable accommodations, top-tier customer service, and a wide range of amenities to ensure every visit is memorable. As a full-service hotel, it caters to both leisure and business travelers, hosting diverse events that require... Show More
Job Requirements
- Minimum two years of hotel industry experience as an Event Manager, preferably in a full-service setting
- Excellent written and verbal communication skills
- Strong proficiency in Consolidated Inventory Total Yield (CITY) system
Job Qualifications
- Minimum two years of hotel industry experience as an Event Manager, preferably in a full-service setting
- Excellent written and verbal communication skills
- Strong proficiency in Consolidated Inventory Total Yield (CITY) system
Job Duties
- Take over group bookings once the contract is signed
- Contact clients within 24 hours of booking to confirm and begin detailing the event
- Plan and finalize event details, create Event Orders (EO) and group resumes, and distribute them to all departments
- Proactively upsell products and features of the hotel to maximize revenue
- Maintain knowledge of audio-visual requirements and assist clients as needed
- Ensure rooming lists are received before cut-off dates
- Be capable of booking and managing pop-up events within 30 days
- Forecast group rooms accurately and make appropriate cutbacks
- Greet each group daily, review event details, follow up post-event, and send thank-you emails
- Handle group details with efficient business communication
- Participate in sales blitzes, actively solicit groups during downtime, and fill out call reports
- Develop quarterly plans with actionable goals, budgets, and feedback surveys
- Attend and lead daily Event Order (EO) meetings
- Assist other departments as needed to meet business demands
- Have a strong understanding of event flow and banquet operations
- Proactively identify and resolve any issues or conflicts related to event planning and execution, ensuring client satisfaction
- Maintain professional conduct, follow company policies, and possess knowledge of hospitality laws and procedures
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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