Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $47,800.00 - $79,600.00
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Paid Time Off
Retirement Plan
Employee Discounts
Employee assistance program
Complimentary Meals
Job Description
The Sheraton San Diego Resort is a premier downtown waterfront resort offering stunning views of San Diego's bustling downtown area and the serene San Diego Bay. Known for its commitment to exceptional guest experiences and a welcoming culture for associates, the Sheraton San Diego Resort stands as a distinguished destination for both leisure and business travelers. With a mission centered on creating an environment where guests love to stay and associates love to work, the resort fosters an atmosphere of care, respect, and dedication. This dedication extends beyond guest service to include a comprehensive benefits package for employees, including medical,... Show More
Job Requirements
- Previous hotel experience managing large high-profile convention groups
- excellent communication, follow-up, and organizational skills
- proactive and creative approach
- strong leadership skills
- ability to work cohesively with coworkers and departments
- ability to stand for long periods
- sets high personal performance standards and tracks progress towards goals
Job Qualifications
- Previous experience managing large high-profile convention groups in a hotel setting
- excellent communication, follow-up, and organizational skills
- strong leadership abilities applicable in dynamic environments
- proactive, creative, positive, and focused approach
- ability to work cohesively with all departments as part of a team
- high personal performance standards and goal tracking
Job Duties
- Deliver exceptional events in line with Sheraton brand standards
- work directly with operations teams and clients to ensure seamless event execution
- manage all aspects of event planning including contract coordination, VIP needs, amenities, group resumes, and BEOs
- establish and maintain client relationships to maximize revenue
- create and present promotional enhancement and up-sell strategies
- support operational aspects of booked business by transferring accurate and timely information to hotel operations
- resolve guest issues arising from the sales process and escalate when appropriate
- maximize room and meeting space utilization, revenues, and profits while maintaining quality
- demonstrate appropriate behaviors as a role model
- foster open communication between employees
- perform additional duties as assigned by management
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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