Job Overview
Employment Type
Hourly
Part-time
Compensation
Type:
Hourly
Rate:
Range $30.00 - $33.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Paid Time Off
Health Insurance
Dental Insurance
Flexible Schedule
Professional Development
mentoring programs
Career growth opportunities
Job Description
OneCause is a leading technology company dedicated to supporting cause-driven organizations by providing innovative and easy-to-use fundraising solutions. Since its inception in 2007 under the name BidPal, OneCause revolutionized mobile bidding and has since expanded its offerings to include comprehensive online giving platforms, seamless event management tools, mobile bidding technology, and peer-to-peer fundraising solutions. These tools empower nonprofit organizations of all sizes to amplify their missions and increase fundraising efforts effectively. OneCause prides itself on combining cutting-edge technology with a deep understanding of nonprofit event dynamics, enabling clients to maximize engagement and revenue through streamlined and user-friendly platforms.
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Job Requirements
- 2+ years of in-person customer service experience
- Exceptional communication skills
- Highly organized with the ability to meet multiple concurrent deadlines in a fast-paced environment
- High level of initiative
- Comfortable using intuitive web-based software and smartphone technology
- Basic knowledge of setting up and troubleshooting hardware
- Scheduling flexibility
- Event, non-profit, or fundraising experience
- Experience with web-based software
Job Qualifications
- 2+ years of in-person customer service experience
- Exceptional communication skills, including written, interpersonal, and public speaking
- Highly organized with the ability to meet multiple concurrent deadlines in a fast-paced environment
- High level of initiative
- Comfortable using intuitive web-based software as well as smartphone technology (iPhone and Android)
- Basic knowledge of setting up and troubleshooting hardware (iPads/laptops/smartphones)
- Scheduling flexibility
- Event, non-profit, or fundraising experience
- Experience with web-based software
Job Duties
- Execute OneCause events on location
- Manage OneCause staff including Assistant Event Managers and Onsite Support Staff
- Setup and manage the OneCause technology including OneCause/BidPal proprietary software, laptops, and iPads
- Manage and resolve all OneCause-related client expectations
- Provide on-site software training to the client, client's staff, volunteers, and guests
- Review all client auction and guest data and make appropriate changes where necessary
- Work with client to ensure software is fully utilized to maximize event revenue by providing recommendations that follow best practices
- Able to comfortably navigate and troubleshoot our software
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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