Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and development opportunities
flexible scheduling
Job Description
Ennismore and 21c Museum Hotels deliver hip, cutting-edge experiences to team members and guests within the hospitality industry. With a unique blend of art, culture, and service, Ennismore and 21c Museum Hotels clearly stand out as premier boutique hotels offering more than just a place to stay. They bring memorable events and immersive environments to the forefront, connecting guests with both extraordinary accommodations and exceptional culinary offerings. The 21c Museum Hotel located in Durham, NC, is a shining example of Ennismore’s commitment to blending luxurious hospitality with a vibrant cultural and artistic atmosphere.
The Event Manager role at 21c... Show More
The Event Manager role at 21c... Show More
Job Requirements
- Four-year college degree preferred
- At least two years working in event planning or management
- Must be able to stand and walk for long periods
- Must be able to carry full service tray comfortably
- Must be able to lift at least 30 pounds
- Must pass background check.
Job Qualifications
- Advanced knowledge of event planning
- Working knowledge of other major hotel areas
- Competent with Windows-based computers
- Proficient in Microsoft Office
- Familiar with industry standard software
- Demonstrated management skills
- Enthusiastic about the 21c brand
- Ability to pass a background check.
Job Duties
- Ownership of all events from planning to execution with guidance and oversight from Director of Food & Beverage
- Work directly with clients to plan all details of their event including menus, set-ups and floorplans, AV needs, timelines
- Create innovative set-ups, menus, and functions for groups
- Ensure successful events exceeding client needs and company profitability guidelines
- Plan and execute all 21c/in-house events and assist in off-site events as needed
- Answer questions from clients confidently
- Sell items and services offered and ensure successful execution
- Generate creative and innovative menus while working closely with Chef
- Coordinate with Event Sales Manager and Executive Chef to ensure profitable bookings
- Evaluate each piece of catering business with Event Sales Manager
- Assist Event Sales Manager with incoming client inquiries and develop relationships with new clients including menu selection, audio visual needs, event space set up, logistics and timelines, special requests
- Develop strong communication with Executive Chef and Food & Beverage team
- Develop a preferred vendors list and maintain vendor relationships
- Lead and manage Event Captains, servers, and bartenders
- Hands-on management of events to ensure success including setting up tables, running food, making drinks, running AV equipment
- Maintain and implement efficient set up and tear down details and processes
- Uphold and improve 21c Service Standards
- Monitor server hours and overtime
- Organize return of any rental equipment
- Maintain good working relationships with guests, groups, and other department leaders
- Demonstrate clear, concise written and verbal communication
- Adhere to deadlines
- Maintain lines of communication between Banquets & Catering and restaurant
- Follow accounting processes regarding revenue reporting ensuring all events are reported
- Review Daily Revenue Report for accuracy
- Control expenses to budget and reconcile according to procedures
- Review General Ledger and reconcile with Checkbook
- Conduct interviews, hire Banquets & Catering team, implement training and evaluate team
- Track team calendar and write schedule for Event team
- Follow all HR processes including Personnel Action Forms, time clock activity reviews, and performance review cycles
- Maintain and update Delphi regarding events and menus
- Upkeep signage, menus, food labels
- Inform management team of daily event needs
- Update posted Banquet Event Orders (BEOs)
- Provide clients with responsive and informative feedback
- Lead weekly BEO meetings
- Inventory Banquets & Catering supplies and place orders
- Perform accurate inventory of China, Glass, Silver, Serveware
- Assist with Banquets & Catering Executive Summary
- Develop and lead quarterly Event team trainings.
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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