Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Exact $50,000.00
Work Schedule
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Professional development opportunities
Employee Discounts
Flexible work schedule
Job Description
The AT&T Performing Arts Center is a prestigious nonprofit foundation located in downtown Dallas, Texas. It operates and programs a sprawling 10-acre campus that features three world-class performance venues and a vibrant park, making it a cornerstone of the city's cultural landscape. The Center is renowned for hosting a diverse mix of events such as Broadway productions, internationally acclaimed dance companies co-presented with TITAS Presents, concerts featuring top-tier performers, and engaging speakers who bring cutting-edge ideas and entertainment to the community. With a strong commitment to arts education, the Center offers its signature program, Open Stages, which invites thousands of... Show More
Job Requirements
- Bachelor's degree in a related field or equivalent experience
- Minimum of three years of experience in events, entertainment, or related industries
- Ability to work a flexible schedule including nights, weekends, and holidays
- Strong organizational and multitasking skills
- Proficiency in Microsoft Word and Excel
- Excellent communication and interpersonal skills
- Detail-oriented and highly organized
Job Qualifications
- Bachelor's degree in a related field from an accredited university or equivalent combination of education and related professional experience as determined by the hiring department
- Minimum of three years of education or professional experience in events, entertainment, or related industries
- Ability to work a flexible schedule including frequent nights, weekends, and holidays
- Proven ability to establish priorities and manage multiple projects simultaneously in a fast-paced environment
- Strong computer skills including proficiency in Microsoft Word and Excel
- Excellent interpersonal and communication skills with the ability to work effectively with diverse personalities
- Exceptional organizational skills and strong attention to detail
- Preferred but not required: proficiency in CAD software, CVP or CMP certification, trained Crowd Manager certification
Job Duties
- Serve as the primary point of contact for clients, promoters, resident companies, and internal stakeholders throughout the event process
- Welcome clients and patrons with professionalism, warmth, and a commitment to the Center's mission
- Plan and manage event logistics, including scheduling, staffing, and operational needs
- Lead pre-event meetings and walk-throughs to ensure alignment across departments
- Oversee on-site event management, serving as the decision-maker for logistics, client requests, and unexpected challenges
- Ensure all events comply with Center policies, safety regulations, and contractual obligations
- Support budget tracking and cost management for assigned events
- Ensure that all event and patron spaces are in order and present a safe and inviting environment
- Coordinate with front of house, box office, concessions, parking, housekeeping, catering, production, and security teams to ensure clear communication and smooth event operations
- Oversee audience flow, seating, lobby management, and accessibility accommodations
- Ensure compliance with safety and emergency procedures
- act as the point of contact for incidents and client concerns
- Manage client concerns with professionalism, empathy, and authority, modeling best practices in guest services
- Serve as the on-site contact during performances and events, providing support and resolving issues as needed
- Serve as a highly visible, approachable presence, modeling hospitality, equity, and community
- Be present through the conclusion of the performance or event and load-out, ensuring that all vendors and clients have fully exited the campus before leaving
- Prepare detailed post-event reports documenting attendance, incidents, and feedback
- Keep the Lead Event Manager promptly and fully informed of any situation that requires immediate management attention
- Complete Weekly Office Hours Checklist consistently
- Serve as lead Event contact for assigned resident company performances
- Attend all pre-show meetings
- Create and distribute event notes, updating as needed
- Ensure the Center's core values are being adhered to
- Other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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