Job Overview
Employment Type
Hourly
Compensation
Type:
Hourly
Rate:
Exact $25.00
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
competitive pay
Paid Time Off
Paid holidays
Same Day Pay
Hotel and travel discounts
Health Insurance
Vision Insurance
Dental Insurance
Flexible spending account
Group Life Insurance
short-term disability insurance
voluntary life insurance
long-term disability insurance
401(k)
exclusive discounts
Wireless discount
Free parking
Discounted food and beverage
Discounted Dry Cleaning
Safety shoe discount
Professional Development
Job Description
Renaissance Milwaukee West, a distinguished Marriott Premium Distinctive and AAA Four Diamond Hotel, is a premier destination that infuses luxury and local culture to create unique experiences for guests. Managed by Concord Hospitality Enterprises, a top-tier franchisee recognized for its commitment to quality and culture, this hotel embodies a commitment to excellence and a vibrant team spirit. Renaissance Hotels are known for celebrating spontaneity and discovery, encouraging a connection with their surroundings and welcoming guests as part of the local neighborhood's fabric. Concord Hospitality fosters a workplace environment centered on its five key cornerstones: Quality, Integrity, Community, Profitability, and Fun,... Show More
Job Requirements
- High school diploma or equivalent
- Prior experience in event management or hospitality
- Ability to communicate clearly and professionally
- Strong attention to detail and multitasking abilities
- Flexible availability including nights and weekends
- Proactive and self-motivated work ethic
- Ability to work collaboratively with diverse teams
Job Qualifications
- Experience as an Event Manager or comparable role in a full-service hotel
- Knowledge of event management and hospitality industry best practices
- Strong communication and interpersonal skills
- Proficiency in digital sales systems and event management software
- Ability to work flexible hours, including nights and weekends
- Excellent organizational and time management skills
- Marriott experience is a plus
- Basic knowledge of hotel food and beverage operations
Job Duties
- Provide the highest levels of customer service to internal partners and external clients at all times
- Effectively and efficiently monitor and manage all aspects of the pre-event, event, and post-event details
- Track, detail, and communicate particulars of each assigned event and group, including but not limited to room blocks, meeting space, special concessions, group history, cut-off and other key dates, contract clauses, group resumes, event orders, and billing details
- Deliver a successful experience for the planner and attendees with the goal of garnering both repeat and referral business
- Collaborate with entire hotel operations in a unified way, one that fosters teamwork and embodies a flexible, creative, and entrepreneurial spirit
- Respond in a quick, timely, and professional manner to internal partners and external clients
- deliver clear and concise communication representative of Concord and hotel brand
- Demonstrate excellent time management, self-motivation, and proactive planning with a keen focus on detail
- Gain comprehensive knowledge of hotel’s beverage and food products, pricing and presentation, function space, audio visual, and any other details related to event success
- Learn and use digital sales systems and understand the hotel's revenue strategies, including product pricing, budgeted goals
- prepare for and participate in internal meetings, conference calls, reporting, planning, training, and other communications
- Perform other duties as required
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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