Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $40,100.00 - $66,900.00
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Employee assistance program
Job Description
Churchill Downs Racetrack ("CDRT"), renowned as the world's most legendary racetrack, has proudly hosted The Kentucky Derby since 1875, making it the longest continually held annual sporting event in the United States. Situated in Louisville, Kentucky, CDRT offers an extraordinary venue that includes a one-mile dirt track, a 7/8-mile turf track, stabling facilities for over 1,400 horses, and seating for approximately 60,000 guests. The racetrack spans over 175 acres and includes a 114-room dormitory for backstretch personnel, as well as a year-round simulcast wagering facility. Beyond just horse racing, CDRT is an iconic symbol of tradition, sporting excellence, and community... Show More
Job Requirements
- bachelor's degree preferred
- prior experience overseeing multiple event spaces and groups
- must have demonstrated experience dealing with high-level clients such as dignitaries, officials, celebrities, premium ticket holders, club members, high stakes wagerers, or thoroughbred racing community members
- people oriented
- ability to multi-task
- organized
- motivated
- detail focused
- proficiency in Microsoft Office and related software
- ability to thrive in fast-paced, changing environments
- customer service oriented
- excellent verbal and written communication skills
- ability to positively address challenging situations
- excellent time-management skills
Job Qualifications
- bachelor's degree preferred
- prior experience in overseeing multiple event spaces and groups simultaneously
- demonstrated experience dealing with high-level clients including dignitaries, officials, celebrities, premium ticket holders, club members, high stakes wagerers, and thoroughbred racing community members
- people oriented with ability to multi-task, be organized, motivated, and detail focused
- prior interaction with the public and/or knowledge of the horse racing industry preferred
- proficiency in Microsoft Office and related software
- strong organizational skills
- exceptional verbal and written communication skills
- ability to thrive in an ever-changing environment
- customer service minded
- excellent time-management skills
- ability to create and communicate ideas and vision for various events
Job Duties
- work cross-departmentally to understand event needs including sales, marketing, community relations, ticketing, and facility policies
- establish and maintain relationships with clients and vendors
- create custom banquet event orders detailing facility needs, food and beverage packages, event timelines, and staffing requirements
- create custom diagrams for approximately 35 event rooms
- assist team members on event days
- respond promptly to day-of event requests
- promote and provide exceptional customer service
- assist and facilitate all events booked by group sales, marketing, premium ticketing, horsemen relations, and community relations
- evaluate guest issues related to pricing, overcrowding, ticket discrepancies, and seat locations
- ensure courteous, professional, sincere, and responsive communications with all customers
- complete clerical and administrative tasks as necessary
- act as primary Churchill Downs representative in premium dining areas
- perform light physical work required to set up events including extensive walking
- perform other related duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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