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Job Overview
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Professional Development
Paid holidays
Employee assistance program
Job Description
Orange County Government is a reputable public sector organization dedicated to serving the community of Central Florida with utmost integrity, honesty, fairness, and professionalism. As a cornerstone of the region's governance, Orange County Government develops and implements innovative policies and services that significantly impact the quality of life and future development of the local area. Committed to excellence, the organization prides itself on hiring only the most capable and dedicated professionals, fostering a workplace environment defined by exceptional organizational values, high customer service standards, and strong employee satisfaction. Orange County Government offers equal employment opportunities to all individuals and strives... Show More
Job Requirements
- Bachelor’s degree in hospitality, business administration, or related field preferred
- Minimum of three years experience in event management or related field
- Demonstrated supervisory experience
- Proficient in scheduling and staff management
- Ability to handle multiple priorities in a fast-paced environment
- Strong problem-solving skills
- Excellent organizational abilities
Job Qualifications
- Proven experience in event management or related supervisory role
- Strong leadership and team management skills
- Excellent communication and interpersonal abilities
- Ability to work effectively with diverse clients and stakeholders
- Knowledge of event planning and execution processes
- Familiarity with customer service best practices
- Commitment to maintaining high service and hospitality standards
Job Duties
- Supervises event management including but not limited to selection, training, scheduling, monitoring independent work progress and providing technical, administrative and operational assistance and guidance
- Communicates with clients, in advance and on-site to ensure anticipated service levels are being met
- Conducts or participates in departmental meetings to improve client service levels
- Increase customer satisfaction by building clients knowledge of the vast service options available at the OCCC
- Involvement in establishing options and services made available to clients
- Meets the Center of Hospitality (CoH) standards
- Performs other related duties as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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