Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Range $19.00 - $28.00
Work Schedule
Flexible
Benefits
Flexible Hours
remote work
Occasional travel
Professional Development
Collaborative environment
Part-time position
Technology-focused workplace
Job Description
SignalWire is an innovative company specializing in advanced communications technology solutions. We empower developers and businesses to create state-of-the-art voice, video, and messaging applications with seamless integration and robust APIs. Known for our dynamic culture and commitment to cutting-edge technology, SignalWire fosters an environment that encourages creativity, collaboration, and professional growth. Our flagship product suite and industry-leading services attract an enthusiastic community of technologists and event participants globally. We continue to expand our reach through various events and conferences, notably the annual ClueCon technology conference which brings together developers, industry experts, and thought leaders to explore the latest in communications... Show More
Job Requirements
- Experience with event logistics including venue research, travel booking, and shipping coordination
- experience with customer service via phone, email, and chat
- strong communication skills both written and verbal
- comfortable using various CRM and project management software such as Salesforce, Brex, Hubspot, Asana
- ability to stay flexible and calm under pressure
- proven self-starter who can efficiently manage time and workload in a remote environment
- strong collaboration skills to work cross-functionally with multiple departments
- ability to manage and update documentation, timelines, and task boards
- willingness and ability to travel as needed
- experience managing inventories, swag, and printed materials
Job Qualifications
- Experience with event logistics including venue research, travel booking, and shipping coordination
- experience with customer service via phone, email, and chat
- strong communication skills both written and verbal for engaging with attendees, sponsors, and internal stakeholders
- comfortable using various CRM and project management software such as Salesforce, Brex, Hubspot, Asana
- ability to stay flexible and calm under pressure with changing priorities
- proven self-starter who can efficiently manage time and workload in a remote environment
- strong collaboration skills to work cross-functionally with multiple departments
- ability to manage and update documentation, timelines, and task boards
- willingness and ability to travel as needed
- experience managing inventories, swag, and printed materials
- project management experience
- experience posting and engaging on social media platforms and Discord
- basic graphic design and video editing skills
- experience with website management
- cold calling and attendee acquisition experience
- prior experience working in conference or event coordination roles
Job Duties
- Answer and manage incoming event calls and respond promptly to emails and chat communications
- engage with the community on social media and Discord, sharing relevant updates and information
- support preparation and coordination of graphics and printed materials as needed
- collaborate with Marketing to ensure all event needs are clearly identified and met
- participate in planning meetings with management
- maintain and update Asana tasks, boards, and projects
- manage documentation for all event logistics
- conduct research on conventions and venues
- assist in booking travel for staff as needed
- coordinate shipping of items to conference venues or locations
- help manage swag inventory and allocation
- provide support in Salesforce, Brex, and Hubspot as required
- maintain event timelines and collaborate with multiple departments to meet deadlines
- keep master event documentation up to date
- work cross-functionally to ensure event success
- lead attendee acquisition and coordination, including cold calling
- manage content and updates for the ClueCon website
- help with inventory management at our ClueCon office as needed
- oversee registration for ClueCon
- serve as primary contact for speakers and secured sponsors
- support sponsorship activities as needed
- build and maintain strong relationships with sponsors, speakers, and the community
- collaborate with Marketing on post-event content
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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