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Job Overview
Employment Type
Part-time
Compensation
Hourly
Range $13.00 - $17.75
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Tuition Assistance
Employee Discounts
Equal opportunity employer
Job Description
Michaels is a leading specialty retailer focused on arts, crafts, framing, floral, and home décor. Founded in 1973 and headquartered in Irving, Texas, Michaels operates over 1,300 stores across 49 states and Canada, serving as the premier destination for creativity and celebration in North America. Alongside its retail stores, Michaels owns Artistree, a manufacturer of custom and specialty framing merchandise. The company's mission is to fuel the joy of creativity and celebration, providing customers with a diverse assortment of products and services that inspire artistic expression. Michaels prides itself on creating an inclusive and supportive environment for both its customers... Show More
Job Requirements
- Experience working with children events
- Retail or customer service experience
- Ability to handle job stress and interact effectively with others
- Ability to remain standing for long periods
- Ability to move throughout the store
- Regular bending, lifting, carrying, reaching, and stretching
- Ability to lift heavy boxes and access high shelves using ladders or similar equipment
- Availability to work nights, weekends, and early mornings
- Must satisfy federal, state, and local legal requirements
- Ability to perform essential physical functions with or without reasonable accommodation
Job Qualifications
- Energetic and enthusiastic personality
- Experience working with children and children��s events
- Excellent people skills
- Good communication skills including written, verbal, and listening
- Organizational skills
- Interpersonal skills
- Creative problem-solving skills
- Retail or customer service experience
Job Duties
- Plan and coordinate multiple events including children’s birthday parties and craft classes
- Engage clients of all ages by creating a fun and creative environment
- Demonstrate and instruct party participants in craft projects and activities such as face painting
- Facilitate and implement party add-ons like goody bags and balloons to company standards
- Communicate events with clients and store team members
- Complete administrative tasks including answering emails, making phone calls, and paperwork
- Adjust event plans based on client feedback and needs
- Create backup or emergency plans for events as needed
- Ensure client satisfaction for scheduled events
- Uphold cleanliness and safety standards by setting up, breaking down, and cleaning events
- Help customers shop, locate products, and provide solutions
- Provide fast and friendly checkout experiences
- Promote rewards program and private label credit card enrollments
- Educate customers on Voice of Customer (VOC) survey
- Assist with Omni channel processes such as Buy Online Pickup In Store (BOPIS) and Ship From Store (SFS)
- Participate in truck un-load, stocking, and planogram processes
- Complete merchandise recovery and maintenance
- Perform Store in Stock Optimization (SISO) and AD set duties
- Support store shrink and safety programs
- Adhere to Standard Operating Procedures and company policies
- Interact respectfully and positively with customers and team members
- Cross train in Custom Framing selling and production
- Participate in daily store cleanliness activities including sweeping, vacuuming, dusting, and restroom maintenance
- Perform other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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