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Event Guest Services Staff - Texas Trust CU Theatre Grand Prairie
Job Overview
Employment Type
Part-time
Hourly
Compensation
Hourly
Range $13.50 - $17.00
Work Schedule
Weekend Shifts
Benefits
Part-time Benefits
Job Description
AEG is a global leader in sports and live entertainment, boasting over 20 years of experience in hosting unforgettable events and delivering world-class entertainment experiences. With a portfolio that includes more than 300 venues worldwide, leading sports franchises, iconic music brands, integrated entertainment districts, a premier ticketing platform, and global sponsorship activations, AEG hosts over 160 million guests annually, promoting more than 10,000 shows and presenting over 22,000 events each year. The company is committed to innovation, artistry, and fostering community engagement through its diverse entertainment offerings that bring people together to celebrate and create memorable moments.
The com... Show More
The com... Show More
Job Requirements
- High school diploma or equivalent
- 0-1 years of related work experience
- Ability to work efficiently in a fast-paced environment
- Ability to remain in a stationary position, often standing for prolonged periods
- Ability to frequently ascend/descend stairs
- Ability to work in/around loud environments
- Strong commitment and willingness to provide excellent customer service
- Maintain a neat, clean and professional appearance
- Possess strong interpersonal and communication skills
- Sound judgement and able to make sound decisions
- Availability to work evenings, weekends, and holidays
Job Qualifications
- High school diploma or its equivalency
- 0-1 years of related work experience
- Ability to work efficiently in a fast-paced environment
- Strong interpersonal and communication skills
- Exemplify a strong commitment and willingness to provide excellent customer service
- Sound judgement and decision-making abilities
- Maintain a neat, clean and professional appearance
- Availability to work evenings, weekends, and holidays
Job Duties
- Assist guests with directional and informational inquiries by demonstrating strong knowledge of the facility and events
- Communicate in a professional manner with other building staff, clients, guests, supervisors and corporate staff on important information
- Work to effectively accommodate guests with disabilities, while complying with facility/event ADA requirements
- Display a calm and attentive demeanor when rectifying issues with guests
- Check and scan guest tickets upon entry to the facility/venue or section
- Review guest tickets to direct them to the appropriate area
- Control access points to prevent unauthorized entries
- Report any activities or behaviors that conflict with facility/event policy or code of conduct to supervisor or Event Manager
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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