Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $25.77 - $30.29
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career development opportunities
Paid holidays
Job Description
Gaylord Hotels, a distinguished part of Marriott International, is renowned for its exceptional leadership in meetings and experiences within the hospitality industry. With a focus on creating environments that foster connection and memorable moments, Gaylord Hotels distinguishes itself by delivering unparalleled services and programming. As a portfolio brand of Marriott International, one of the world's leading hotel chains, Gaylord perfectly marries large-scale venue capabilities with the personal touch and thoughtful service that Marriott is known for globally. The Gaylord brand prides itself on its team members, referred to as STARs, who are not only creative and entrepreneurial but also passionately... Show More
Job Requirements
- High school diploma or GED
- 3 years in event management or related professional area
- Bachelor’s degree in Hotel and Restaurant Management, Hospitality, Business Administration or related field preferred
- 1 year of experience in event management or related professional area required
- Proficient in event management software
- Strong communication and organizational skills
- Ability to coordinate multiple tasks efficiently
- Customer service oriented
- Ability to resolve problems proactively
- Availability to attend planning meetings and related events
Job Qualifications
- High school diploma or GED with 3 years in event management or related professional area
- Bachelor’s degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major with 1 year of experience in event management or related professional area
Job Duties
- Manages the execution of all aspects of events to include planning, day to day coordination and exit strategies
- Serves as meeting planning advocate and liaison to all operational departments
- Assists with coordination of all convention group plans and catering needs with all required operational departments
- Verifies on-site delivery of hotel products and services according to conference group plans resulting in a positive meeting experience
- Utilizes software for generation of necessary program documents including pass on reports, Banquet Event Orders (BEOs), post-convention reports and change logs
- Advises client on current status of events and functions, including items pending and action items, and coordinates any changes necessary
- Maintains program knowledge by attending planning meetings, conference calls, reviewing group resumes and banquet event orders (BEOs) prior to group arrival
- Partners with Conference planning team to verify issues are identified and resolved
- Attends planning visits, welcome receptions, tie-down meetings, and any internal meetings related to security, parking or production
- Proactively resolves potential meeting or room set issues
- Utilizes available resources to meet client requests or resolve client issues
- Verifies that room requirements such as lighting, temperature, AV equipment, and room set meet client expectations
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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