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Marriott International

Event Experience Manager

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $25.77 - $30.29
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Work Schedule

Standard Hours
Day Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career Development
Employee wellness programs

Job Description

Gaylord Hotels, a distinguished brand within the Marriott International portfolio, is renowned for its expertise and leadership in meetings and experiences. With a commitment to creating extraordinary environments, services, and programming, Gaylord Hotels bring people together in unique and memorable ways. The company prides itself on its STAR associates who embody creativity, entrepreneurship, and dedication to delivering thoughtful, big-hearted service to guests. Joining Gaylord means becoming part of a global team that values culture, talent, and diverse experiences while offering more than traditional hotel opportunities including endless career growth, enriching extras, and a supportive community.

The Event Manager ro... Show More

Job Requirements

  • High school diploma or GED
  • 3 years in event management or related professional area
  • or bachelor’s degree from an accredited university in hotel and restaurant management, hospitality, business administration or related major
  • 1 year of experience in event management or related professional area
  • Excellent communication skills
  • Proficiency with event management software
  • Strong organizational skills
  • Ability to work flexible hours including weekends and holidays

Job Qualifications

  • High school diploma or GED with 3 years of experience in event management or related professional area
  • Bachelor’s degree in Hotel and Restaurant Management, Hospitality, Business Administration or related major with 1 year of experience in event management or related professional area
  • Strong communication and interpersonal skills
  • Proficiency in event management software and program documentation tools
  • Ability to coordinate multiple operational departments effectively
  • Excellent problem-solving and customer service skills
  • Ability to work collaboratively with internal teams and external clients

Job Duties

  • Manages the execution of all aspects of events to include planning, day to day coordination and exit strategies
  • Serves as meeting planning advocate and liaison to all operational departments
  • Verifies on-site delivery of hotel products and services according to conference group plans resulting in a positive meeting experience
  • Utilizes software for generation of necessary program documents such as pass on reports, banquet event orders, post-convention report and change logs
  • Advises client on current status of events and functions and coordinates any changes necessary
  • Maintains program knowledge by attending planning meetings, conference calls and reviewing group resumes and banquet event orders prior to group arrival
  • Partners with conference planning team to verify issues are identified and resolved
  • Attends planning visits, welcome receptions, tie-down meetings and internal meetings related to security, parking or production
  • Resolves potential meeting or room set issues proactively
  • Utilizes available resources to meet client requests or resolve client issues
  • Verifies that room requirements such as lighting, temperature, AV equipment, and room set meet client expectations

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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