You're Viewing 1 Of 95,000+ Jobs On OysterLink
Job Overview
Employment Type
Full-time
Compensation
Hourly
Exact $24.79
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
flexible schedule
Professional development opportunities
Job Description
Omaha's Henry Doorly Zoo & Aquarium is a renowned zoological institution recognized for its dedication to conservation, education, and providing exceptional guest experiences. As one of the leading zoos in the United States, it offers yearly millions of visitors an opportunity to engage with wildlife, learn about biodiversity, and enjoy a variety of public and private events hosted on the premises. Being a leader in animal care and innovative exhibits, the Zoo places great emphasis on creating welcoming environments that not only entertain but also educate and inspire its visitors. Known for its community focus and commitment to staff development,... Show More
Job Requirements
- High school diploma or equivalent
- 3-5 years of relevant experience in hospitality or event operations
- Ability to work evenings, weekends, and holidays
- Capability to stand and walk for extended periods
- Ability to lift up to 50 pounds
- Must pass pre-employment background check
- Negative skin tuberculosis test
- Compliance with county health code and liquor laws
- Valid driver's license
- Strong communication skills
Job Qualifications
- 3-5 years of experience in licensed hospitality or event operations
- Experience leading or supervising teams
- Understanding of hospitality and guest service principles
- Strong organizational skills and attention to detail
- Customer-focused communication skills
- Ability to manage multiple priorities in fast-paced environments
- Calm and confident leadership in live events
- Commitment to inclusive management practices
- Comfortable with established systems and process improvement
- Strong written and interpersonal skills
- Proficiency in Microsoft Office
- Experience with CRM or event management systems preferred
- Valid driver's license
Job Duties
- Serve as the lead advocate for the guest experience across all events
- Champion hospitality-first decision-making
- Set, model, and reinforce service standards
- Act as a visible, calm, and reassuring presence during events
- Partner with Event Sales team to ensure seamless client experience handoff
- Oversee planning and execution of private events
- Coordinate onsite vendors and partners
- Lead onsite execution for select events including evenings and weekends
- Anticipate and resolve challenges proactively
- Lead, inspire, and coach event experience staff
- Participate in recruitment, onboarding, and training
- Reinforce professionalism, safety, and compliance
- Manage staff deployment and operations during events
- Ensure compliance with food and alcohol service standards
- Utilize feedback to improve service and workflows
- Collaborate with cross-departmental partners
- Support special projects and new initiatives
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
Don't Stop At One Job - There's More
Create a free profile
We'll match you with best jobs
Get job offers faster
Search For More Opportunities:
More Jobs Like This:
View All