Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Tuition Assistance
Employee Discounts
reasonable accommodations
Job Description
The Michaels Companies, Inc. is a prominent specialty retailer in North America, renowned as the premier destination for creative and celebratory supplies. Headquartered in Irving, Texas, and founded in 1973, Michaels operates over 1,300 stores across 49 states in the United States and Canada, alongside a robust online presence at Michaels.com and Michaels.ca. Additionally, the company owns Artistree, a manufacturer of custom and specialty framing merchandise. As a leader in the arts and crafts industry, Michaels is committed to fueling the joy of creativity and celebration among its diverse customer base, ranging from avid crafters to casual hobbyists.
Michaels is ... Show More
Michaels is ... Show More
Job Requirements
- Ability to remain standing for long periods
- ability to move throughout the store
- capability to perform regular bending, lifting, carrying, reaching, and stretching
- ability to lift heavy boxes and access high shelves using ladders or similar equipment
- willingness to work nights, weekends, and early mornings
- ability to handle job stress and interact effectively with others
- compliance with federal, state, and local legal job requirements
Job Qualifications
- Experience working with children and children's events
- excellent people skills
- good communication skills including written, verbal, and listening
- strong organizational and interpersonal skills
- creative problem-solving abilities
- retail or customer service experience
- energetic and enthusiastic personality
Job Duties
- Plan and coordinate multiple events including children's birthday parties and craft classes
- engage guests of all ages by fostering a fun and creative environment
- demonstrate and instruct participants in craft projects and activities such as face painting
- facilitate party add-ons like goody bags and balloons according to company standards
- communicate event details with clients and store team members
- complete administrative tasks including emails, phone calls, and paperwork
- adjust event plans based on client feedback
- create and implement backup or emergency plans
- ensure client satisfaction for scheduled events
- uphold cleanliness and safety standards, including set up and breakdown of events
- assist customers with shopping and locating products
- provide fast and friendly checkout experiences
- promote Rewards program and credit card enrollments
- educate customers on Voice of Customer survey
- support Buy Online Pickup in Store and Ship From Store processes
- participate in truck unloading, stocking, and planogram duties
- maintain merchandise recovery and perform Store in Stock Optimization and AD set duties
- support shrink and safety programs
- adhere to Standard Operating Procedures and company policies
- interact respectfully and positively with customers and team members
- cross-train in custom framing selling and production
- participate in daily store cleanliness activities
- perform other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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