Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Range $19.00 - $27.00
Work Schedule
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Tuition Assistance
Employee Discounts
Flexible Schedule
Job Description
Michaels is North America's leading creative destination, operating over 1,300 stores across 49 states and Canada, alongside a robust online presence through Michaels.com and Michaels.ca. Founded in 1973 and headquartered in Irving, Texas, Michaels is renowned for offering a wide array of arts and crafts supplies, framing merchandise, and creative educational experiences that inspire individuals of all ages to embrace their creativity. Additionally, Michaels owns Artistree, a specialized custom and specialty framing merchandise brand, and MakerPlace by Michaels, a vibrant marketplace showcasing handmade goods. With a mission to fuel the joy of creativity, Michaels stands as the best place for... Show More
Job Requirements
- High school diploma or equivalent
- Experience in event coordination or related field preferred
- Ability to stand for extended periods
- Ability to lift heavy boxes and use ladders
- Excellent interpersonal and communication skills
- Must handle job stress effectively
- Ability to work flexible hours including nights, weekends, and early mornings
- Must comply with all federal, state, and local legal requirements
- Ability to perform physical tasks including bending, reaching, and carrying
Job Qualifications
- Energetic and enthusiastic personality
- Excellent people skills
- Experience working with children and children’s events
- Good communication skills including written, verbal, nonverbal communication, and listening skills
- Strong organizational, interpersonal, and creative problem-solving skills
- Retail and/or customer service experience
Job Duties
- Plan and coordinate multiple events at once including children’s birthday parties and other craft classes or events
- Engage with clients of all ages, creating an environment of fun and creativity
- Demonstrate and instruct party participants in craft projects, perform face painting and related activities
- Facilitate and implement party add-ons such as goody bags and balloons to company standards
- Communicate events with clients and store team members
- Complete administrative tasks including answering emails, phone calls, and paperwork
- Adjust plans and events based on client feedback and needs
- Create and execute backup or emergency plans as necessary
- Ensure client satisfaction for scheduled events
- Uphold cleanliness and safety standards by setting up, breaking down, and cleaning before and after events
- Help customers shop and locate products while providing solutions
- Provide fast and friendly checkout experience
- Engage customers in rewards programs and credit card enrollments
- Educate customers on Voice of Customer surveys
- Assist with omni-channel processes including Buy Online Pickup in Store and Ship From Store
- Participate in truck unloading, stocking, and planogram processes
- Complete merchandise recovery and maintenance
- Perform Store in Stock Optimization and AD set duties
- Support shrink and safety programs
- Adhere to Standard Operating Procedures and company policies to ensure compliance
- Interact positively and respectfully with customers and team members
- Cross-train in custom framing selling and production
- Participate in daily store cleanliness activities including sweeping, vacuuming, dusting, and restroom maintenance
- Perform other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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