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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $21.00 - $30.00
Work Schedule
Day Shifts
Weekend Shifts
Benefits
Free room nights
Discounted and Friends and Family room rates
Medical insurance
Dental Insurance
Vision Insurance
401K with company match
free employee meal during shift
Generous Paid Time Off
Tuition Reimbursement
Employee stock purchase plan
Discounted ski passes
professional development and training
Job Description
The Grand Hyatt Deer Valley Hotel is a prestigious luxury hotel located in the famed Deer Valley ski resort, approximately 40 minutes from the Salt Lake City International Airport. This hotel is part of an ambitious new development project that includes 17 ski lifts, around 1,600 residential units, 8 hotels comprising a total of approximately 1,350 rooms, about 250,000 square feet of conference and retail space, and even one of the largest "ski beaches" in the world. This impressive resort destination caters to guests seeking an exceptional blend of recreation, luxury, and business facilities, making it ideal for both leisure... Show More
Job Requirements
- High school diploma or equivalent
- prior experience in event coordination or hospitality preferred
- strong interpersonal and communication skills
- ability to handle multiple tasks effectively
- availability to work occasional evenings and weekends
- proficiency in Microsoft Office and event management tools
- ability to provide outstanding customer service
Job Qualifications
- High school diploma or equivalent
- previous experience in event coordination or hospitality preferred
- strong organizational skills
- excellent oral and written communication skills
- ability to multitask and work in a fast-paced environment
- proficiency with event management software and Microsoft Office
- customer service orientation
- ability to work independently and as part of a team
Job Duties
- Distribute events SOPs to operating departments
- collect estimated balances for catering and group business via e-Sertifi
- assist with billing and reconciliation
- assist with commission and rebate reporting and processing
- create function space diagrams using collaborative diagramming
- review and correct no-shows and guest folios
- prepare breakfast coupons for group banquets
- ensure all group functions are completed accurately and timely
- communicate effectively with internal and external customers
- book meetings and events and manage banquet event orders
- assist event managers with collateral such as vouchers and signage
- send out VIP amenity requests
- maintain timely and effective paper flow and communications
- manage thank you letters for group functions
- organize in-house deliveries, amenities, welcome letters, and transportation schedules
- work occasional evenings and weekends
- perform any other assigned duties
- conduct meeting room inspections and cleanliness walkthroughs
- monitor customer personal and practical needs
- respond promptly to client requests
- provide added services to repeat customers
- provide feedback to departments involved in planning
- meet and greet site inspections
- service recovery and problem resolution
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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