Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Tuition Assistance
Employee Discounts
Job Description
Michaels is a leading arts and crafts retail company operating over 1,300 stores across 49 states in the United States and Canada. Founded in 1973 and headquartered in Irving, Texas, Michaels has established itself as the premier destination for creative enthusiasts and professionals seeking quality craft supplies, home décor, framing solutions, and more. Michaels operates both physical retail locations and online platforms, including Michaels.com in the United States and Michaels.ca in Canada. The company is part of The Michaels Companies, Inc., which also owns Artistree, a manufacturer specializing in custom and specialty framing merchandise. Michaels is dedicated to fostering creativity... Show More
Job Requirements
- Must be at least sixteen (16) years old
- ability to remain standing for long periods
- ability to move throughout the store
- ability to bend, lift, carry, reach, and stretch regularly
- ability to lift heavy boxes and access high shelves using ladders or similar equipment
- willingness to work nights, weekends, and early mornings
- ability to follow Standard Operating Procedures and company policies
- satisfy federal, state, and local legal requirements for employment
Job Qualifications
- Retail and/or customer service experience preferred
- ability to provide excellent customer service
- strong communication skills
- ability to handle cash transactions accurately
- ability to work collaboratively in a team environment
- adaptability to a fast-paced retail setting
- willingness to learn and cross-train in new areas
Job Duties
- Help customers shop, locate products, and provide them with solutions
- provide a fast and friendly checkout experience
- execute cash handling to standards
- engage customers on the benefits of the Rewards program and Private Label Credit Cards and complete enrollments
- educate customers on the Voice of Customer (VOC) survey
- assist with Omni channel processes including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS)
- participate in truck unload, stocking, and planogram (POGs) processes
- complete merchandise recovery and maintenance including merchandise return/go back process and general store recovery
- perform Store In Stock Optimization (SISO) and AD set duties as assigned
- support shrink and safety programs
- adhere to Standard Operating Procedures (SOPs) and company programs to ensure compliance with laws and requirements
- interact with others in an accepting and respectful manner
- cross-train in Custom Framing selling and production
- perform other duties as assigned
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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