Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Range $11.00 - $13.00
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Tuition Assistance
Employee Discounts
flexible scheduling
Job Description
The Michaels Companies Inc. is a leading specialty retailer in North America dedicated to inspiring creativity and celebration through its wide range of crafting supplies and services. Founded in 1973 and headquartered in Irving, Texas, Michaels operates over 1,300 stores across 49 states and Canada, along with a robust online presence at Michaels.com and Michaels.ca. The company also owns Artistree, a manufacturer specializing in custom and specialty framing products. Michaels has earned its reputation as the premier destination for all things creative by offering a comprehensive selection of arts and crafts materials, combined with engaging community events and superior customer... Show More
Job Requirements
- High school diploma or equivalent
- Experience working with children and children's events
- Retail and customer service experience
- Excellent communication skills including written, verbal, and listening
- Ability to remain standing for long periods and perform physical tasks such as lifting and reaching
- Ability to work nights, weekends, and early mornings
- Ability to interact respectfully and positively with others
- Must satisfy federal, state, and local legal requirements for employment in the U.S.
- Ability to perform physical tasks including lifting heavy boxes and using ladders
- Willingness to maintain cleanliness and safety standards
Job Qualifications
- Experience working with children and organizing children's events
- Excellent people skills and ability to engage customers of all ages
- Strong written, verbal, and nonverbal communication skills
- Organizational skills and creative problem-solving abilities
- Retail and/or customer service experience
- Ability to handle job stress and interact effectively with guests and co-workers
- Energetic and enthusiastic personality
- Commitment to company vision and values
Job Duties
- Plan and coordinate multiple events at once including children's birthday parties and craft classes
- Engage with clients of all ages by creating a fun and creative environment
- Demonstrate and instruct craft projects and perform activities such as face painting
- Facilitate party add-ons including goody bags and balloons according to company standards
- Communicate event details with clients and store team members
- Complete administrative tasks including answering emails, making phone calls, and paperwork
- Adjust event plans based on client feedback and create backup plans
- Ensure client satisfaction and uphold cleanliness and safety standards before, during, and after events
- Help customers shop, locate products, and provide solutions
- Provide fast and friendly checkout experiences
- Promote and enroll customers in Rewards program and Private Label Credit Cards
- Educate customers on Voice of Customer surveys
- Assist with Omni channel processes like Buy Online Pickup in Store and Ship From Store
- Participate in truck unloading, stocking, and planogram processes
- Perform merchandise recovery and maintenance
- Support shrink and safety programs
- Adhere to Standard Operating Procedures and Company policies
- Interact respectfully and positively with customers and team members
- Cross-train in Custom Framing selling and production
- Participate in daily store cleanliness activities
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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